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Aurora Bug Reports Discussion

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Facing error with Mobile app (ios)

  • Tier 7
    Send a message to Gamer4Life
    TIER 7
    Gamer4Life posted on Apr 16, 2024 12:28:39 AM - Report post
     
    Hi,
    Today I tried to connect mobile app while running Aurora app on pc and I was unable to connect to the app. I tried everything I could, restart the app, pc etc but nothing worked out. I am attaching the screenshot of the error as shown on my Aurora app.

    I request you to please help me connect to mobile app.
    The mobile app was working without any issue yesterday.


    This is what error says-
    Mobile app - Failed to update. Status code InternalServerError 500


    [Edited by cheathappner247, 4/16/2024 2:36:12 AM]
    FILE ATTACHED
  • Trainer Maker
    Send a message to 0x90
    STAFF
    0x90 posted on Apr 16, 2024 3:48:23 AM - Report post
     
    I believe this is a temporary issue, I had some login problems with Aurora today. I suggest you keep trying it until tomorrow and let us know if it still fails

    [Edited by 0x90, 4/16/2024 3:48:51 AM]
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to Tsujido
    ELITE
    Tsujido posted on May 18, 2024 3:07:53 PM - Report post
     
    Just wanted to let you know that I’m facing the same issue on iOS 17.5 please advise if there is a workaround. Thanks for your hard work.
  • Tier 7
    Send a message to iamscottk
    TIER 7
    iamscottk posted on May 18, 2024 3:34:44 PM - Report post
     
    The work around I found works is logging in as guest, but that only works for me is that I am tier 7, I know that it can work offline for tier 7 premium users, so it may not be an option for you.
  • Trainer Maker
    Send a message to 0x90
    STAFF
    0x90 posted on May 18, 2024 11:54:03 PM - Report post
     
    When does this error occur? On main page in Aurora or when you're opening a trainer? Or after that?

    If its with a trainer, is it just a specific trainer? Have you tried other trainers?
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