Feedback, Complaints or Problems

As the title says, I just paid for lifetime, but my account says FREE.
I didn't even receive any email (neither in the spam folder). The money was paid with my credit card (received an SMS confirming it).

Could you please check this?

Joël

Click the chat bubble in the bottom right and submit a ticket is your best way to get this resolved.

Thanks for letting us know. We will check this shortly. Meanwhile please take a look at the following which explains why it may takes a bit longer than expected (if you haven't already) Link

It has been fixed now. Thank you!