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Official Trainer Thread  Borderlands: The Pre-Sequel Trainer
 
Taurusplopp  posted on Jan 22, 2017 6:09:08 PM - Report post

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quote:
originally posted by Rich246

I am getting the issue with the CH_Temp.tmp file not found. I have disabled my Antivirus, I've downloaded the 1.0.5 patch... No dice.

You have disabled your AV, ran the trainer after this and you are still getting the error message about the missing .tmp file?

Something is still blocking the trainer. Any other security software installed like a firewall or malware scanner?

Downloaded and ran the trainer on Win 10 x64 vanilla (Windows Defender + Firewall). All good.

 
Rich246  posted on Jan 24, 2017 4:52:12 PM - Report post

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quote:
originally posted by Taurusplopp

quote:
originally posted by Rich246

I am getting the issue with the CH_Temp.tmp file not found. I have disabled my Antivirus, I've downloaded the 1.0.5 patch... No dice.

You have disabled your AV, ran the trainer after this and you are still getting the error message about the missing .tmp file?

Something is still blocking the trainer. Any other security software installed like a firewall or malware scanner?

Downloaded and ran the trainer on Win 10 x64 vanilla (Windows Defender + Firewall). All good.

Nothing that I can think of.

 
PWizard  posted on Jan 24, 2017 4:55:34 PM - Report post

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Open a support ticket and I can do a TeamViewer session if you'd like.

www.cheathappens.com/support.asp

 
Rich246  posted on Jan 25, 2017 9:41:53 AM - Report post

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quote:
originally posted by PWizard

Open a support ticket and I can do a TeamViewer session if you'd like.

www.cheathappens.com/support.asp

Ty Chris, I set up a request

 
hwapper  posted on Mar 17, 2017 6:34:56 PM - Report post

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Was this ever resolved? I am unable to run the trainer either. I've added it to the AV whitelist and I have tried running the trainer with the AV disabled too.

Thanks

 
Taurusplopp  posted on Mar 18, 2017 4:16:39 AM - Report post

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quote:
originally posted by hwapper

Was this ever resolved? I am unable to run the trainer either. I've added it to the AV whitelist and I have tried running the trainer with the AV disabled too.

Thanks

Please verify that you use our latest trainer v1.0.50.1100103 with the latest/updated game version. When in doubt delete the old trainer and download it here again.

Link


Have you visited our Trainer Troubleshooting Guide?

Link

[Edited by Taurusplopp, 3/19/2017 3:22:15 AM]

 
hwapper  posted on Mar 18, 2017 6:58:40 PM - Report post

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Yes I have the latest version of the trainer and I have gone through the troubleshooting guide. I am able to whitelist the trainer which allows it to start but I think the issue is the temp file is not being create?
 
Taurusplopp  posted on Mar 19, 2017 3:25:37 AM - Report post

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From the Trainer Troubleshooting Guide:

Make sure you fully extract the trainer from the .rar, .zip or .zipx archive before trying to run it. When running it, please right click on the trainer .exe file and choose “Run as Administrator”. It may also be necessary to do this on the game as well. Trainers need full Windows permission to access the game in memory and create temporary files. It may also be necessary to give full permissions to the Windows TEMP folder.

Please try this.

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