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Response from NAMCO BANDAI about bans.
  • Current rank: 1.5 Stars. Next Rank at 500 Posts.
    Send a message to CloneSRT10
    AD VICTORIAM
    CloneSRT10 posted on May 07, 2014 6:00:36 PM - Report post
     
    "Thank you for contacting Bandai Namco's Technical Support and Warranty Department.

    We apologize for this inconvenience and the delayed response. We noticed in your e-mail that you were trying to connect to your friends in the Steam Offline Mode after finishing PvP and we were wondering if this was a typo or if it was phrased incorrectly.

    Please note that even if you meet all of the conditions to connect with specific players online while in the Online Mode, due to the passive online multi-player mechanics of this game, this will only increase the chance of finding that player and does not guarantee it. Also, please note that the player summoned into your world receives less Souls than the host and playing in this manner can create gaps in the two player's soul memory.

    Finally, the Dark Souls II Team in Japan has been monitoring the servers and banning/restricting all players who have hacked/modified their game or save in any matter. The decisions for these restrictions/limitations on your online experience are ultimately handled by the Dark Souls 2 server team in Japan that is monitoring the servers and we would have no control or ability to change their decisions. However, in the case you didn't hack or mod your save/game, this shouldn't apply to you and there is always the possibility that you weren't able to find your friend that day.



    Bandai Namco Games America Inc. Customer Support"





    TL;DR: don't modify/hack the game :3
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  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to chauxtreme
    ELITE
    chauxtreme posted on May 08, 2014 1:40:34 AM - Report post
     
    What does Bandai Namco Games or FromSoftware plan to do with potential cheating/hacking in Dark Souls II?
    The Dark Souls II server team is constantly monitoring player activity. If a player has stats or weapons that they shouldn't, the server team is tracking that. It is up to the Dark Souls II server team to submit to Valve what they would like to ban, in terms of hacks and cheats, and then VAC will take care of the bans. As we progress, we'll do our best to share what information is provided to us by FromSoftware, but any cheat, hack, or player bans are up to the discretion of the Dark Souls II server team. If you have specific questions about this - You can reach out to our game support:
    North/South America: support.bandainamcogames.com/
    Other Territories: www.bandainamcogames.co.uk/support

    You can read more about how VAC works (and how to report a cheat) here: support.steampowered.com/kb_article.php?p_faqid=370






    Apparently they monitor peeps and send them to Valve.


    Basically VAC is NOT automated in DS2, they have active people monitoring people with ridiculous stats, and they send their names in.



    I deleted my max stats character about 3-4 days ago, so hopefully they didn't catch me.


    This is a good thing for people who accidently used the trainer online. Looks like Unlimited health/stamina should not cause a VAC ban since it's monitored by someone who only watches for stuff/stats people shouldn't have.



    Be careful though. I would say the trainer is pretty much useless at this point if that were the case. (Sorry, thanks for the hardwork though) I also think since this game is online 24/7, you would have to play offline forever.
  • Premium Plus
    Send a message to Mr BLACKJAK
    TIER 7
    Mr BLACKJAK posted on May 08, 2014 2:08:42 AM - Report post
     
    quote:
    originally posted by chauxtreme

    What does Bandai Namco Games or FromSoftware plan to do with potential cheating/hacking in Dark Souls II?
    The Dark Souls II server team is constantly monitoring player activity. If a player has stats or weapons that they shouldn't, the server team is tracking that. It is up to the Dark Souls II server team to submit to Valve what they would like to ban, in terms of hacks and cheats, and then VAC will take care of the bans. As we progress, we'll do our best to share what information is provided to us by FromSoftware, but any cheat, hack, or player bans are up to the discretion of the Dark Souls II server team. If you have specific questions about this - You can reach out to our game support:
    North/South America: support.bandainamcogames.com/
    Other Territories: www.bandainamcogames.co.uk/support

    You can read more about how VAC works (and how to report a cheat) here: support.steampowered.com/kb_article.php?p_faqid=370






    Apparently they monitor peeps and send them to Valve.


    Basically VAC is NOT automated in DS2, they have active people monitoring people with ridiculous stats, and they send their names in.



    I deleted my max stats character about 3-4 days ago, so hopefully they didn't catch me.


    This is a good thing for people who accidently used the trainer online. Looks like Unlimited health/stamina should not cause a VAC ban since it's monitored by someone who only watches for stuff/stats people shouldn't have.



    Be careful though. I would say the trainer is pretty much useless at this point if that were the case. (Sorry, thanks for the hardwork though) I also think since this game is online 24/7, you would have to play offline forever.

    So if we play in full offline we don't be ban by VAC right ?

  • Current rank: 4.5 Stars. Next Rank at 20.000 Posts.
    Send a message to ServiusTheBear
    AUTHOR
    ServiusTheBear posted on May 08, 2014 2:10:01 AM - Report post
     
    tip offline mode only use what is needed to get to completion then boom done, meaning not maxing out etc etc. Then go online and do not use anything that would make it that Obvious!
    CH Moderator From 16.12.2018 to 24.12.2021
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  • Premium Plus
    Send a message to Mr BLACKJAK
    TIER 7
    Mr BLACKJAK posted on May 08, 2014 2:22:03 AM - Report post
     
    quote:
    originally posted by Toki

    tip offline mode only use what is needed to get to completion then boom done, meaning not maxing out etc etc. Then go online and do not use anything that would make it that Obvious!

    Thank you for these tips !

  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to Falconer15615
    ELITE
    Falconer15615 posted on May 08, 2014 8:43:40 AM - Report post
     
    I'll offer my 2 cents.

    I have been using the trainer offline to farm/dupe, etc, but haven't used it to adjust soul level or anything. I think as long as you don't reset your soul memory or have your stats higher than levelups from your soul memory, you should be PERFECTLY fine.

    I also severely doubt anything but having stats out of sync will get you banned.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to ZephSunstrider
    ELITE
    ZephSunstrider posted on May 08, 2014 12:27:40 PM - Report post
     
    The way I figure it, you *should* be on the safe side, as long as you follow certain restrictions.
    For example, stat modification can be traced rather easiy, so don't do that. This also applies to item duping, and, to a weaker degree, infinite item usage. Not sure about spells.
    But I think you can use Inf HP/Sta, since those are non-permanent values that are kind of difficult to track; as long as no one witnesses you (meaning, turn 'em off as soon as you're not alone anymore), you should be fine.

    However, to be on the absolutely safe side, play offline. Or risk a ban. And for the love of god, no cheats where other players are concerned in any way, be it phantoming or any form of PvP.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to XRizerX
    CHEATMASTER
    XRizerX posted on May 08, 2014 2:44:09 PM - Report post
     
    Yes, all of the above. I thought the servers were just acting wonky for a while but I admit I was wrong in thinking it was user error / bad servers causing the restrictions.

    I've done some rigorous testing on this, making multiple accounts via family sharing (as it's the only work around to the soft ban) and most of what you guys are saying were in my findings.

    The game itself does not detect any kind of cheating, you need to make it fairly obvious if you're doing such things and people reporting the same user over and over will basically guarantee a soft ban. I got banned trying to get the Hidden Weapon spell from the BellBro's... those 30 PvP matches gathered enough reports against my account for spamming spells.

    Also, don't kid yourselves, DS players have the biggest ego's on the planet. If they lose to you in PvP, chances are they will report you out of spite, regardless if you play fair. Even if you've been careful, a single value that looks out of place on your save file can get you banned... so proceed with caution.

    Using the trainer offline or online really doesn't matter because if the team monitoring accounts scans your save file and notices any discrepancies they will lay the ban hammer on you.

    I use the trainer online exclusively and didn't get banned until I hit the super stats button by accident. Someone probably reported me after a PvP match and there you have it, an easily monitored discrepancy comparing my SL & SM due to high stats.

    I've been using it online with other accounts but this time I'm being smart about it. It's been 3 days of me using the trainer online with a fresh account and no ban has been issued. I'm here to shed some light on what's safe to use and what should be avoided with this trainer:

    1. Unlimited Health

    It can be used but as soon as you co-op, invade or get invaded, turn it off. If you so much as try this in PvP expect a report against your account by the other player(s) (even if you were helping them in co-op or as a blue sentinel) Legit DS users report all forms of cheating... this one being the greatest offense of all... God Mode in a game built to kick your ***.

    2. Unlimited Stamina

    Can be used, but you can't make it obvious, you can't do endless combos, running or rolls, you have to pretend to take a break every once in a while. Word of advice, you can use it in co-op where someone won't really notice, if you use it in PvP you better hope you kill your opponent swiftly, otherwise turn it off.

    3. Easy Kills

    Well this is obvious, use it alone, don't use it with other people around... one shotting a boss or some giant enemy will = reported.

    4. Unlimited Item Use

    Safe to use, just don't dupe 99 Ascetic Bonfires, Sublime Bone Dusts or Estus Flask Shards or other really rare items that are in limited quantity like Seed of a Tree of Giants. Keep your item quantities low on these kinds of items (2 at most, dump the rest) and under 20 on most other usable items.

    5. Unlimited Spell Ammo

    This one is iffy, if you're using low to mid level spells, no one is going to notice but if you spam more than 3 Forbidden Suns / Wrath of God in a row... expect a report.

    6. Unlimited Weight

    Never used it, I wouldn't trust it either as it's a value that can be easily monitored for inconsistency. You can fast roll in Havel's with 60+ vitality, Royal Soldiers Ring+1/2 and the Third Dragon Ring equipped so there's really no excuse for using this cheat.

    7. Unlimited Durability

    Completely safe, it locks the value, won't be detected and no one cares about your durability. I've never had a co-op friend or opponent's weapon break on me mid battle.

    8. Add Souls

    Should be a non-issue so long as you don't go over board. If you have to buy something, use it and spend the souls. If you're using this for leveling up, be certain your Soul Memory is well beyond how many souls it would of cost you to level up.

    9. Add Soul Memory

    I don't see an issue in using this feature either, especially if it's used in correlation with "add souls" just to keep everything in check. Use it in moderation because you want your soul memory as low as possible to co-op and help newbies. Just make sure you're not at SL 150 with under 1 Million SM.

    Use this chart to help adjust your SM if you want to level up early for PvP: darksouls2.wiki.fextralife.com/Stats#.U2vPRShvBlc

    0. Reset Level
    * Super Stats
    / Reset Stats

    The last three functions in bold should be removed from the trainer's interface completely as it screws up your entire character. Some of the values don't even stick which makes this ban bait.

    - Unlimited Torch

    If you have 20 minutes of Torch it's all you need the entire game and you can get 45 minutes worth in the first few hours of the game. This function gives you 99 hours worth of torch, an easily traceable cheat... would not use again.

    + Reset Soul Memory

    Not a smart thing to do, it could have some use if you break out your math skills and quickly re-adjust your SM to match your SL but I would avoid it.

    Outside Influences like CoSMOS

    The only reason I can see for using CoSMOS would be to alter the hex value of an item and change it to a completely different item. It's detectable and will get you banned, don't do it...

    People on PS3 are being soft banned from using the Mega Mule save file and that guy did exactly this, altered values of items... it's traceable. Just go find the item you need in the game... It's also impossible for anyone to dual wield certain weapons on a freshly made NG, so don't do this either.

    I hope this information helps new users put limitations on what they do with the trainer in order to not get banned.

    If you've been banned

    Do not re-purchase the game and give away your money! You can make up to 5 Steam accounts and link/share the game with those. The only catch is you will always have to play online.
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