Assassin´s Creed IV: Black Flag Discussion

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Locked Topic  AC BF Trainer (OLD)
0x90  posted on Jan 03, 2014 7:10:54 AM - Report post

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Trainer are flagged by AV for ages, this isn't something that came up nowadays. But the problem is something different now: The fact that BD for example ignores YOUR EXCLUSION is something you really need to tell them. Exclusions exist for a good reason: To exclude files when they're false flagged.

I don't want to say that BD is a worse AV. But as you paid for your AV and the AV ignores YOUR EXCLUSION you might complain on their forum instead.

Why should we take care of special AVs not flagging our trainers when they have an exclusion list which isn't working properly. If THIS wouldn't be the case, I would agree with you.

Powertumb  posted on Jan 03, 2014 7:46:21 AM - Report post

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Let me first say that it is not my intention to upset you or any other staff members, I believe its complicated but the way you first responded was like a complete deny and the way you respond now is also not the way to go.

What I meant to say by finding a solution is not to spend $5000 on buying AV software and test them to find a way around no not at all. As @DoomerDGR8 mentioned before BD in this case is open to take a look at the trainer to find a solution also would I be able to invest some time as customer here to contact my AV to figure out why Exclusions don’t work properly on the trainers in this case and why turning off the AV does not fix the problem as well.

But if I have to receive at first that any changes are not possible it’s from my point of view that you’re not willing to change anything then I am not willing on taking on any action as well…

Anyways since I made my point clear ill invest some time in giving some samples to BD and try to achieve something with it so for the 3 having trouble with it right now and for other users in this Community that might experience this problem.

Again @PWizard it was not my intention to **** you off in anyway and I can understand your frustration but still the response you give in name of the(your) company is not so stimulating for customers.

0x90  posted on Jan 03, 2014 8:02:44 AM - Report post

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We would have hundreds of trainers needed an update just because BD got updated. That means days of compiling and uploading and posting them and we don't do this because it's not our fault.
We're not here to fix any broken AV or game.

You can add an exclusion to the trainer and it should work. If not, then there is a serious bug in the AV or the AV don't trust you and ignore your exclusion. In any way I have to say it again: The issue is not caused by us or the trainer. It's one or a few AVs that not only flagged our trainers (like I said previously, this is normal due to way the trainer works) it's also ignores your exclusions which leads me to my conclusion: The AV is broken.

I would be seriously the last one who doesn't care about customer complains. But if it comes to DAYS of ADDITIONAL work to find a solution to be not effected by a BROKEN AV then yes I'm not willing. What would you say if I would do this additional work just to see the same result on the next day the AV got updated?

I understand your feeling and I'm just trying to say that you blame the wrong company. If your AV freezes your computer, would you blame Microsoft for not finding a solution or fixing Windows?

Powertumb  posted on Jan 03, 2014 8:23:27 AM - Report post

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I can understand your point and i can agree on that to.

Bud how was responded to us first is as i said before not the way to go. I did just send a mail with a sample of my trainer and the information about the exclusions bug towards BD en am awaiting a response now once I receive any news I will inform it here.

Also I don’t mean to say that you have to update everything but doing nothing is no option so once I get info I’ll gladly inform everyone here.

0x90  posted on Jan 03, 2014 8:46:06 AM - Report post

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Thanks for taking the time to get in contact with BD.
Blondy  posted on Jan 03, 2014 1:23:24 PM - Report post

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Sorry to bug yall I have a different problem than the AV people... I downloaded the trainer and extracted it in a file specificly for my AV to ignore. But as it loads up I get a message... (This file does not have a program accosiated with it for performing this action. Please install a program or, if one is already installed, create an association in the default programs control panel.)

so far I moved it to the game file with same error message...ive uninstalled and reinstalled in both file locations and I've made sure it was being ignored by my AV from download to extract to trying to run the trainer.

As for everyone complaining about your AV got to kasparksy it works fine all the time for gamers, and stop complaining about it here instead of to your AV's website its their error make them fix it.

PS. cheat happens team I see (by the dates and times on most of their posts) have been online during Christmas and new years instead of taking day off with families to keep you tards happy so lighten up... their membership fee is pretty damn cheap and you get access to so many trainers and their support when you are not criticizing or being a straight up Ass.

[Edited by Blondy, 1/3/2014 1:26:49 PM]

grr this time im the tard I fixed it forgot my gamebooster was running blocking files unrelated to normal gaming :s sorry

[Edited by Blondy, 1/3/2014 1:41:03 PM]

Powertumb  posted on Jan 03, 2014 3:01:57 PM - Report post

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If i buy a antivirus like BD it has a reason and if you have no clue why or what then there is no point saying anything about what i should or should not use.

and obviously your PS: shows that your not bright minded... its not about complaining its about finding as solution and that’s in favor for Cheathapens as well for the persons having the problem.

And if you think that 69,64EUR is not much money then you probably have to much of it... Next time try to speak for yourself and not for others!

stubby32  posted on Jan 03, 2014 11:19:05 PM - Report post

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I understand that CheatHappens is providing a service to us that we pay for. We as customers should expect a level of service or support for your trainers. I do agree that if it has anything to do with our PC then that is on the us. You are willingly helping people who have issues with software, files, av issues... whatever it could be when you do not have to. There are issues like a trainer is causing problems to the game or it is making the game unstable that you should help us out on, and just general knowledge of how the trainer works which I do see you have info on your website about Trainer FAQs. Thanks for making this website for us gamers so we can cheat! HA

By the way....Im sure there are some of us customers who does know a thing or two about computers.

[Edited by stubby32, 1/3/2014 11:25:16 PM]

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