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Sticky Topic  PAID BUT ACCOUNT DIDNT UPGRADE?
 
mrpayday  posted on Dec 25, 2016 3:20:56 AM - Report post

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quote:
originally posted by mrpayday

Hey CH staff, my account says "You currently have a Lifetime membership to the site. Thank you for your support. "


I have purchased a PLUS Membership aqgain to support this awesome site , is this separate or just included in the Lifetime Membership status?
In other words, should it say "You currently have a Lifetime PLUS membership" ?

Merry XMas dear CH staff! If you might look into my account the next days (after xmas, everything works fine) please, it would be appreciated:
On November 7th or so I still had my PLUS membership and bought another one for 12 months before the current ran out. So I thought the PLUS upgrade would be prolonged until decembre 2017.
But right now my profile lost the "PLUS" and I get a link to upgrade to PLUS membership...which I did ~ 7 weeks ago weeks ago

 
mrpayday  posted on Dec 25, 2016 3:24:52 AM - Report post

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I just checked Paypal, it was November 4th:

Transaction Code 1T263790HD214494C

Verkäufer
Dingo WebWorks, LLCwww.cheathappens.com
chunlimited@cheathappens.com

Ihr Einkauf
Cheat Happens Premium Lifetime PLUS Upgrade
49,95 USD
Artikelnr.: CHULIFEPLUSYEAR
Versand 0,00 USD
Steuer 0,00 USD
Gesamtbetrag
49,95 USD
Gebühr 0,00 USD
Summe
49,95 USD

[Edited by mrpayday, 12/25/2016 3:25:09 AM]

 
PWizard  posted on Dec 25, 2016 10:02:25 AM - Report post

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quote:
originally posted by mrpayday

I just checked Paypal, it was November 4th:

Transaction Code 1T263790HD214494C

Verkäufer
Dingo WebWorks, LLCwww.cheathappens.com
chunlimited@cheathappens.com

Ihr Einkauf
Cheat Happens Premium Lifetime PLUS Upgrade
49,95 USD
Artikelnr.: CHULIFEPLUSYEAR
Versand 0,00 USD
Steuer 0,00 USD
Gesamtbetrag
49,95 USD
Gebühr 0,00 USD
Summe
49,95 USD

[Edited by mrpayday, 12/25/2016 3:25:09 AM]

Fixed and gave you the two bonus credits that you should have received if it were active.

 
mrpayday  posted on Dec 25, 2016 10:29:42 AM - Report post

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You guys rock, thanks so much! And enjoy your xmas days!
 
barneyfive  posted on Jan 31, 2017 4:46:44 AM - Report post

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Hi all,

same here:

I have sign a subscription for a ONE MONTH TRIAL account user Barneyfive on 22.Dez. 2016. When I 'm connect to my account it's always "FREE".
Support said I needed to send an email to an specified address with copy of receipt, and I did.
But its free...
Now the one month is over and i was not able to use this Month... and nobody cares

[Edited by barneyfive, 1/31/2017 4:50:36 AM]

 
PWizard  posted on Jan 31, 2017 4:54:34 AM - Report post

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quote:
originally posted by barneyfive

Hi all,

same here:

I have sign a subscription for a ONE MONTH TRIAL account user Barneyfive on 22.Dez. 2016. When I 'm connect to my account it's always "FREE".
Support said I needed to send an email to an specified address with copy of receipt, and I did.
But its free...
Now the one month is over and i was not able to use this Month... and nobody cares

[Edited by barneyfive, 1/31/2017 4:50:36 AM]

I show that you have a yearly membership that is active under a different account.

 
MrMaximus  posted on Mar 07, 2017 10:10:48 PM - Report post

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JUST PAID FOR LIFETIME AND NO UPGRADE...PAYMENT SHOWS CAME OUT OF MY PAYPAL.
 
PWizard  posted on Mar 07, 2017 10:40:25 PM - Report post

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quote:
originally posted by MrMaximus

JUST PAID FOR LIFETIME AND NO UPGRADE...PAYMENT SHOWS CAME OUT OF MY PAYPAL.

I show no payments from your registered email address. Please forward a copy of your PayPal receipt along with the PayPal email address you used and email to chris@cheathappens.com.

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