Feedback, Complaints or Problems

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  Audio issues
  • Tier 7
    Send a message to Kaotac
    TIER 7
    Kaotac posted on Mar 21, 2024 7:14:51 PM - Report post
     
    Has anything changed in Aurora regarding audio recently? The "activated" sounds have gone to full volume, and nothing I do with the sound mixer effects them. I've muted Aurora, the game I'm playing, system sounds and even steam in volume mixer, but nothing effects it.
  • Trainer Maker
    Send a message to 0x90
    STAFF
    0x90 posted on Mar 21, 2024 7:40:21 PM - Report post
     
    Nothing changed (on our end). In Aurora settings you can set the volume of the sounds but this hasn't been changed by us either. Also if you mute Aurora in windows sound mixer and you still hear these sounds then they're not coming from Aurora.

    [Edited by 0x90, 3/21/2024 7:41:32 PM]
  • Tier 7
    Send a message to Kaotac
    TIER 7
    Kaotac posted on Mar 21, 2024 8:28:27 PM - Report post
     
    quote:
    originally posted by 0x90

    Nothing changed (on our end). In Aurora settings you can set the volume of the sounds but this hasn't been changed by us either. Also if you mute Aurora in windows sound mixer and you still hear these sounds then they're not coming from Aurora.

    [Edited by 0x90, 3/21/2024 7:41:32 PM]

    That is really weird. I moved the slider in Aurora settings all the way to the left, and there is a "Unlocked: Pssst" box in the upper right of the main window, but when I click test, the "trainer activated" sound still plays loudly.

    I just did some testing, and when I mute Chrome, then the Aurora sounds are muted. Do you have any idea why the audio would be piped through my browser rather than the program itself?

  • Lead Moderator
    Send a message to Nook
    LEAD MODERATOR
    Nook posted on Mar 21, 2024 8:39:30 PM - Report post
     
    quote:
    originally posted by Kaotac

    quote:
    originally posted by 0x90

    Nothing changed (on our end). In Aurora settings you can set the volume of the sounds but this hasn't been changed by us either. Also if you mute Aurora in windows sound mixer and you still hear these sounds then they're not coming from Aurora.

    [Edited by 0x90, 3/21/2024 7:41:32 PM]

    That is really weird. I moved the slider in Aurora settings all the way to the left, and there is a "Unlocked: Pssst" box in the upper right of the main window, but when I click test, the "trainer activated" sound still plays loudly.

    I just did some testing, and when I mute Chrome, then the Aurora sounds are muted. Do you have any idea why the audio would be piped through my browser rather than the program itself?

    do you have anything that would be managing/changing the sound settings on your computer? it could be something like SteelSeries GGs Sonar app or a sound board that could be interfering. I would also try unplugging your computer from the internet and doing a sweep with your anti-virus just to be on the safe side

    [Edited by Nook, 3/21/2024 8:42:12 PM]

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  • Tier 7
    Send a message to Kaotac
    TIER 7
    Kaotac posted on Mar 21, 2024 8:39:35 PM - Report post
     
    A bit more testing and I've narrowed it down to the tab with Youtube open. So confusing.

    It's specifically youtube. Tried YT on Opera as well as Chrome and the same thing happens.

    Scratch that. It's any video. Played something on Reddit and it did the same thing.

    [Edited by Kaotac, 3/21/2024 8:49:58 PM]
  • Tier 7
    Send a message to Kaotac
    TIER 7
    Kaotac posted on Mar 21, 2024 9:01:25 PM - Report post
     
    Thanks for trying to help. Seems this isn't specific to Aurora, so I'll head to reddit to try work out what is going on
  • Tier 7
    Send a message to Kaotac
    TIER 7
    Kaotac posted on Mar 22, 2024 12:30:52 AM - Report post
     
    If anyone ever somehow finds this and has the same problem, had to do a system restore to remove the THX Spatial Sound update that Razer forced on me to fix the issue.
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