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  Do I need ifetime to use TIER 7 Status?
  • Tier 7
    Send a message to todnxnlrla
    TIER 7
    todnxnlrla posted on Nov 28, 2023 2:39:07 AM - Report post
     
    I purchased the $99.00 Lifetime Upgrade, a Lifetime of Lifetime PLUS, TIER 7 Status, thinking it included Lifetime membership.
    Does this product require that I have already purchased a Lifetime membership?

    [Edited by todnxnlrla, 11/28/2023 2:44:32 AM]
  • Trainer Maker
    Send a message to 0x90
    STAFF
    0x90 posted on Nov 28, 2023 2:46:28 AM - Report post
     
    On the backerkit site it says about Tier 7 (the one which is currently on discount):

    PLEASE NOTE THIS PURCHASE *INCLUDES* THE LIFETIME MEMBERSHIP IN ADDITION TO THE OTHER REWARDS

    What gives you the feeling that this is not true? Please note that it may take a little while before you receive the status of your purchases as they are processed manually
  • Tier 7
    Send a message to todnxnlrla
    TIER 7
    todnxnlrla posted on Nov 28, 2023 3:06:42 AM - Report post
     
    Oh.... no
    I'm not good at English, so I used a translator, so I misunderstood the content.
    I quickly purchased a new Lifetime membership for $84.95. I'm really sorry, but is this transaction refundable? 😰
  • Tier 7
    Send a message to todnxnlrla
    TIER 7
    todnxnlrla posted on Nov 28, 2023 4:18:22 AM - Report post
     
    quote:
    originally posted by 0x90

    On the backerkit site it says about Tier 7 (the one which is currently on discount):

    PLEASE NOTE THIS PURCHASE *INCLUDES* THE LIFETIME MEMBERSHIP IN ADDITION TO THE OTHER REWARDS

    What gives you the feeling that this is not true? Please note that it may take a little while before you receive the status of your purchases as they are processed manually

    Can I get a refund for duplicate purchases?

  • Trainer Maker
    Send a message to 0x90
    STAFF
    0x90 posted on Nov 28, 2023 4:27:20 AM - Report post
     
    We're usually very accommodating, unless we see an abuse. I cannot speak for your case because while I'm a member of the team I don't have any access to account related things. Could you please create a support ticket Link with all the related information so we can help you with your refund request?
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