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login issue
 
fangliss  posted on May 21, 2017 12:32:25 PM - Report post

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hi, ive never had a login issue until today, took 6-7 attempts with the same password plus email password to log in to let me log in
 
Neo7  posted on May 21, 2017 12:41:47 PM - Report post

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Can you check to see if you're keyboard doesn't have an issue or needs to be clean?

You can open a notepad and try typing your password at your normal typing speed and comparing if it is the same as your password or if it is off by missing letter, added letter, mismatched letter casing, etc.

 
fangliss  posted on May 21, 2017 12:53:12 PM - Report post

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Hi Neo, i copy paste my logins from an encrypted excel sheet, had to 'send password' which was the same as Ive used since this site started -2 years
 
Neo7  posted on May 22, 2017 6:24:47 PM - Report post

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Can you confirm that your password is being properly copied to your clipboard by viewing the paste in plaintext the next time your login fails?

[Edited by Neo7, 5/22/2017 6:25:08 PM]

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