We have never thought that or implied that. For the record we have spent THE ENTIRE DAY just trying to get this game to run after the latest patch so that we could address your issue. These Windows Store games are a nightmare and it's no surprise that hardly anyone is using their platform. It breaks our entire game each time it patches where we have to uninstall everything from Windows Store, redownload and reinstall and even then it doesn't work half the time. Currently our game crashes after about 30 seconds of playing it (without a trainer) like the pages of people complaining here: Link.
So, if we ever manage to get the game up and running again, we will do our best to update it so that all options are working properly.