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Help! My computer is messed up!
PugsOnParade09  posted on Dec 20, 2013 12:34:02 PM - Report post

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I know there are some really computer savey people here and I need some help.

I was looking at calorie counter website when my computer froze. I had to physically reoobt it. And when I did I got a page file error. And I can no longer access my data drive. My boot drive (c is fine, but my data drive (d is not showing up anywhere. On my desktop the shortcuts to anything on my d: are all showing errors. I keep my steam games on D: and I can't access them since my computer won't even notice my d: drive. The same thing under computer. The only thing showing up is my C; drive and my cd rom.

Does anyone have any ideas? This happened before and I brought my computer to some tech guys who scanned for viruses and told me that my trainers were filled with viruses and that was the problem. My anti virus is on my d: drive so I can't access it but I am runing malware bytes.

What do you good people think?

eXtremeBlue  posted on Dec 20, 2013 1:45:59 PM - Report post

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nothing wrong with the trainers, its you drive then , maybe cant boot up probaly..... or just..... went out of order.... after a couple years....
ServiusTheBear  posted on Dec 20, 2013 1:58:16 PM - Report post

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Like blue said there is no viruses on any of the trainers CH make. I would belive that you have picked up a virus from somewhere else or it could be a Hard Drive failure not to the point of it completely not working. I would sugest you do a full scan of your computer.
Neo7  posted on Dec 20, 2013 2:07:36 PM - Report post

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Is there something that shows up in Computer Management > Disk Management that represents what your data drive should be?
PugsOnParade09  posted on Dec 20, 2013 2:55:03 PM - Report post

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originally posted by Neo7

Is there something that shows up in Computer Management > Disk Management that represents what your data drive should be?

I didn't check disk management. I have to be honest, I messed around with it and made things worse so I freaked out and brought it to the computer shop.

I did make them aware that I know the trainers aren't the problem. Maybe it's a virus but I read others having page file issues.

Thank you everyone. I'm super annoyed that I freaked out but hopefully the repair guy can fix it and tell me what happened.

DABhand  posted on Dec 20, 2013 8:13:22 PM - Report post

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To be honest with you, those guys you took it too are idiots who know nothing, if they can't see a problem their solution is reformat the drives and reinstall windows because of a "virus".

They just don't understand what false positives are etc.

So wouldn't bother with them.

What it does sound like is your drive has issues, especially being unable to be written to. Now if a page file is damaged it shouldn't stop the HDD from being used, so its more serious than that.

Can you explain how you have your drives set?

Also check the wiring to the drive to make sure the power connector/data connectors are firmly placed.

[Edited by DABhand, 12/20/2013 8:15:37 PM]

Neo7  posted on Dec 21, 2013 1:40:54 AM - Report post

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Yeah. Malware nowadays has an agenda in which your computer plays a part of (either the DB or source for your credit info or being part of a botnet that can do some heavy calculating needed to pull off some crime. If your computer is BSODing and not working, that's not something the attacker wants because it's a resource node offline to him/her.

With that being said before I can explain your error, you need to understand what a page file is. A page file is a special file on your hard drive that acts as additional RAM to overcome limitations of having limited RAM (even if you have a ridiculous amount of RAM, it's useful for when the RAM needs to be dumped to the disk).

When the computer needs to access something in the pagefile, it reads it then maps it respectively to the RAM. When this translation does not go as planned, an event you know as the page fault occurs. Two things can happen here. First your OS will simply throw up a fatal error (BSOD). Secondly, your OS can determine that the translation is possible but not at the present location and recovers it in a different portion of RAM and updates the page file with its corrections (and the computer does not crash).

To me, this sounds more like an issue with HDD going bad (DABHand pointed out above) or a RAM stick going bad (not as likely as above given that your data partition suddenly disappeared from your file explorer).

[Edited by Neo7, 12/21/2013 1:42:37 AM]

eXtremeBlue  posted on Dec 21, 2013 3:32:54 AM - Report post

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one time i bought also a HDD extern 500 GB from Western digital..... amazon.de^^ for 60€ and..... after 1 week..... the thing didnt show up on my computer anymore.... But to be honest its my fault too i didnt take care off it^^ all my films on that HDD went buff
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