Are you saying there is no recourse for me and I should just resign myself that my membership is useless for now?
[Edited by Onyx_Obsidian, 3/26/2012 6:48:47 PM]
If it was a problem with the customizer, the problem would be universal. You stated laptop and there is more than likely driver software that your laptop manufacturer has bundled with your laptop that is interfering with the software. Is this true or not we don't know because we do not have access to your laptop to test it out for you methodically.
This is why we need you to go through these troubleshooting steps and keep a log of exactly what you did to resolve the problem and the end result of that action (any reaction and if so what). Troubleshooting is a teardown of isolating the problem to what it could possibly be because "crashing" and "not working" are like "coughing" and "sneezing" in symptoms towards illness (90% of ailments have those symptoms).
if you are saying that you cannot use the normal/default keys selected for you by the trainer, and that your only computer to use is the notebook that has issues with our customizier, and that you cannot use the trainers without customizing the keys, and the customizer won't work for you, then i guess yes you will need to resolve to the fact that our trainers won't work in your isolated instance, since we have no way to 'fix' this for you. keep in mind that we are the only trainer makers that even (likely) have a customizer available for our users.
Game: Might and Magic heroes VI
Key need to map: F1
This is what Ive been doing, tell me what Im missing please and thank you.
Load customizer, on option one with everything blank I use my digital keyboard to type f1 (virtual keyboard doesnt activate f1 command) in the trainer. It displays this: (top box) blank, (mid box) 112, (bot box) f1 key. I then click next..so is that how you do it??? Very confused
* Up to 400 new and updated trainers monthly
* Manage and update trainers through one app
* Request which games get new trainers
* Priority support with any problem