The problem is that it's actual REAL money. it's not something earned through board posts or some such, it was actual money i spent, that i could have spent on cigs, food, drinks, gas, rent, etc. I commented in a thread about this before, it cannot be that big of a headache to deal with whatever kind of community they have to 'deal with on a daily basis' when they STILL run the site and MAKE MONEY off of it. If it's too much trouble, then they should just shut it down and move on with their lives, but they have complained about this same topic before, and yet they're still here, or at least someone using their accounts. And the site's still up. They're still working.
So yeah, i firmly believe i am entitled to make a request as a paying customer when they plainly advertise the ability to make requests and have them taken seriously. otherwise that's false advertising and THAT is a lawsuit.
There is a fine line separating the difference between demanding something because you're a paying customer and respectfully requesting a feature without throwing that detail out like that. Once that line is crossed, the trainer development team will use the Terms of Service to shut down what they see as a bad investment to sink more time in this trainer towards their business (there are many more customers than just those that play this game) in favor of more polite customers that are easier to work with.
In short, you should be reading the Terms of Service before checking "I Agree" as this is stated in clear, concise text at the beginning of the TOS:
We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice:
Restrict, suspend or terminate your access to all or any part of the Services;
Change, suspend or discontinue all or any part of the Services;
Refuse, move or remove any material that you submit to our site for any reason;
Refuse, move, or remove any content that is available on our site;
Deactivate or delete your accounts and all related information and files in your account;
Establish general practices and limits concerning use of our site
Whether you actually read this and understood this particular clause that Cheat Happens reserves does not really matter to them on a legal standpoint. What does matter is that they have a documentation stating that you agree to be bound by these rules upon creating an account. This is as blunt and cold as the service can be and if it is something you don't agree to, then let it be a lesson to actually read what you sign up for. This fine print is available for anyone to read.
[Edited by Neo7, 11/11/2011 8:23:21 PM]
[Edited by Neo7, 11/11/2011 8:24:23 PM]
Neo popping out the TOS - Very nice.
I don't know why people come in here and say such thing - To even join the site your singing a legal binding agreement. Honestly, I would LOVE to say BLAHBLAHBLAH I payed money and U NEED THIS FEATURE OR LAWSUIT. But Not only am I intelligent enough to actually READ the Tos before paying a fee for unlimited member. But I'm also not a complete jackass =).
Although I would Love you forever if you threw in perk point into the trainer, but - Honestly. For the lulz sake of freaking everyone out I say you should drop the trainer entirely - and lock the forum. But, that would also be kinda punishment for alot of people who have nothing to do with a few idiot's complaining of law suit's including myself.
Aye... life sucks, Decisions Decisions. 💛
Quick edit : I'm not somehow bashing you if a mod somehow reads this wrong, I'm bashing the idiots whining about the trainer options. XD
[Edited by Victory, 11/11/2011 8:48:31 PM]
There is a big difference between making a request and demanding something. They don't have to put something in the trainer just because you demanded or requested it.