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HOME / VIRUS WARNING / WINDOWS DEFENDER AND OUR TRAINERS

Windows Defender and our Trainers

AVG
This page is designed to help Cheat Happens users better deal with antivirus warnings and false positives generated by Windows Defender. Use the information below to learn how to report false positives and temporarily disable protection or whitelist our files to allow them to run.
Report False Positive
Link

1. Choose Home User
2. Enter name and product
3. Attach file setting off the false alert and choose option "I believe this file should not be detected as malware". Also enter any comments letting them know your personal experience with our website/trainers and how the false identification is causing you issues and may cause you to switch to a different product.
Temporarily Disable Protection or Add to Exceptions
 

Windows 10 Defender
Turn Off SmartScreen
 

Windows 10 Defender
Hidden Items Temp Files
 

Windows 10 Defender v1703
File Exclusion + Hidden Items
 

Windows 10 Defender v1703
Folder Exclusion + Hidden Items
Information Not Accurate?
While we try and keep the information on this page updated, many software vendors offer multiple versions of their protection software and each can vary slightly or even be completely different. It's also possible that as they release new versions, they may have changed the user interface or the above procedures. You can let us know by contacting our support staff or visiting this link.
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