This page is designed to help Cheat Happens users better deal with antivirus warnings and false positives generated by McAfee. Use the information below to learn how to report false positives and temporarily disable protection or whitelist our files to allow them to run.
McAfee offers 3 different ways to submit files: Using their ServicePortal (you need a Grant Number), downloading a file called getsup.exe or via email to firstname.lastname@example.org in a password protected zip archive (current pw: infected).
SPECIAL NOTICE: Some of our trainers may generate an unhandled exception code 0XC when run. This issue may only be solved by completely uninstalling McAfee or contacting McAfee support and asking for a solution.
Temporarily Disable Protection or Add to Exceptions
No other product is available for trial download, version # derived from file properties/details, now option for manual exclusions.
McAfee LiveSafe v15 Turn Off Realtime Scan
McAfee Total Protection v16.04 McAfee Total Protection v16
Information Not Accurate?
While we try and keep the information on this page updated, many software vendors offer multiple versions of their protection software and each can vary slightly or even be completely different. It's also possible that as they release new versions, they may have changed the user interface or the above procedures. You can let us know by contacting our support staff or visiting this link.