This page is designed to help Cheat Happens users better deal with antivirus warnings and false positives generated by G Data. Use the information below to learn how to report false positives and temporarily disable protection or whitelist our files to allow them to run.
1. Choose Sample Submission
2. Browse and upload the file, you need to create a password protected zip archive if uploading several files - password is provided (currently: infected)
3. Choose the submission type -> False Positive
4. Optional: Enter an valid email for response
5. Type a comment
6. Solve the captcha and press 'Submit'
Temporarily Disable Protection or Add to Exceptions
G DATA Internet Security v25 Folder + URL Exclusion
G DATA Internet Security v25 Hidden Items + File Exclusion
Information Not Accurate?
While we try and keep the information on this page updated, many software vendors offer multiple versions of their protection software and each can vary slightly or even be completely different. It's also possible that as they release new versions, they may have changed the user interface or the above procedures. You can let us know by contacting our support staff or visiting this link.
