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HOME / VIRUS WARNING / BITDEFENDER AND OUR TRAINERS

Bitdefender and our Trainers

AVG
This page is designed to help Cheat Happens users better deal with antivirus warnings and false positives generated by Bitdefender. Use the information below to learn how to report false positives and temporarily disable protection or whitelist our files to allow them to run.
Report False Positive
Link

1. Choose "false positive" from the "select the Category" list.
2. Enter your full name and email.
3. Select "file" in "Sample type"
4. Attach the file, wich gave the false detection.
5. Complete the captcha and submit.
Temporarily Disable Protection or Add to Exceptions
Set up two exclusions for each trainer. I keep all my trainers in their own little folder, but unfortunately whitelisting that folder alone doesn't seem to help. In the Antivirus module, you need to set an exclusion in the "List of files and folders excluded from scanning" and "List of processes excluded from scanning" sections. On rare occasions, this still isn't quite enough and it'll take a system restart before it will leave the file alone, but for the most part just setting those two exclusions is enough for the vast majority of trainers.

Turn off Autopilot as no messages would appear
 

Bitdefender Internet Security 2017
File Exclusion
 

Bitdefender Internet Security 2017
Web + Folder + File Exclusion
Information Not Accurate?
While we try and keep the information on this page updated, many software vendors offer multiple versions of their protection software and each can vary slightly or even be completely different. It's also possible that as they release new versions, they may have changed the user interface or the above procedures. You can let us know by contacting our support staff or visiting this link.
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