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INVALID TRAINER USER
 
ScorchedEarth  posted on Oct 23, 2016 10:47:55 AM - Report post

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Was having the same issue with the Civ6 trainer. skbak mentioned adding the folder the trainer was in to the exclusion list on Windows Defender, here's a link to her post in that thread. Worked like a charm for me.

Link

 
PWizard  posted on Oct 23, 2016 10:51:40 AM - Report post

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quote:
originally posted by ScorchedEarth

Was having the same issue with the Civ6 trainer. skbak mentioned adding the folder the trainer was in to the exclusion list on Windows Defender, here's a link to her post in that thread. Worked like a charm for me.

Link

This fix does indeed fix the problem for some people but not for others. We're still working to figure out why.

 
mxmx  posted on Oct 24, 2016 6:05:41 PM - Report post

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I've been trying to use Batman arkham knight trainer and witcher 3 trainer and both suddenly started to say invalid trainer user since yesterday.

Windows 10 64bit
Don't have an AV installed
Yes, i've tried with an offline key.
Nope, i haven't updated windows 10 since i installed it (October 7)
Nope, i haven't tried unistalling windows updates prior to sept 28
Trainers not working for me: Batman arkham knight, witcher 3, dishonored, borderlands 2, Doom, Rage, Oceanhorn. Working: NONE

 
mxmx  posted on Oct 24, 2016 6:09:38 PM - Report post

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quote:
originally posted by PWizard

quote:
originally posted by ScorchedEarth

Was having the same issue with the Civ6 trainer. skbak mentioned adding the folder the trainer was in to the exclusion list on Windows Defender, here's a link to her post in that thread. Worked like a charm for me.

Link

This fix does indeed fix the problem for some people but not for others. We're still working to figure out why.

I've been trying to use Batman arkham knight trainer and witcher 3 trainer and both suddenly started to say invalid trainer user since yesterday.
Windows 10 64bit
Don't have an AV installed
Yes, i've tried with an offline key.
Nope, i haven't updated windows 10 since i installed it (October 7)
Nope, i haven't tried unistalling windows updates prior to sept 28
Trainers not working for me: Batman arkham knight, witcher 3, dishonored, borderlands 2, Doom, Rage, Oceanhorn. Working: NONE

 
PWizard  posted on Oct 24, 2016 6:22:46 PM - Report post

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I downloaded these trainers and they authenticate just fine and no other complaints. Something on your PC, network or ISP is blocking the authentication process.

Make sure you completely disable Windows Defender and Windows Firewall that comes with Windows 10. Offline keys will only work if the PC is completely unplugged with all network connections disabled. Make sure you right click run as admin on the trainers and that you have full permissions to the windows temp folder.

[Edited by PWizard, 10/24/2016 6:23:56 PM]

 
element5  posted on Oct 24, 2016 8:13:28 PM - Report post

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I'm playing Batman AK and Witcher-3 and both are working here, too.


 
mxmx  posted on Oct 24, 2016 8:28:42 PM - Report post

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quote:
originally posted by PWizard

I downloaded these trainers and they authenticate just fine and no other complaints. Something on your PC, network or ISP is blocking the authentication process.

Make sure you completely disable Windows Defender and Windows Firewall that comes with Windows 10. Offline keys will only work if the PC is completely unplugged with all network connections disabled. Make sure you right click run as admin on the trainers and that you have full permissions to the windows temp folder.

[Edited by PWizard, 10/24/2016 6:23:56 PM]

i did everything you said and it didn't work, i don't have windows defender on nor firewall.


i managed to fix it by clearing the windows system cache

 
mxmx  posted on Oct 24, 2016 8:29:01 PM - Report post

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quote:
originally posted by element5

I'm playing Batman AK and Witcher-3 and both are working here, too.


i just fixed it, thanks anyways for checking

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