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(F)requently (A)sked (Q)uestions
Q: What is Cheat Happens Premium?
A: Cheat Happens Premium consists of features and
exclusive content not available to free members of the site. Some of the benefits include:
Downloading trainers and cheats made exclusively by our programmers, tracking titles for new or updated cheats and receiving
notifications via email, creating and printing a custom
cheats & hints book, discussing games and cheats in our forums, maintaining a game and movie collection
and more. Cheat Happens releases an average of 170 exclusive cheats and trainers every month. You can signup for Cheat Happens Premium
or learn more here.
Q: Why is a LIFETIME membership required to download some content?
A: Games that have received over 20 patches in their lifetime and have required additional time and resources by our staff are limited to LIFETIME subscribers only. This policy affects less than 0.5% of the trainers on our site. More information on this policy is available here.
Q: How can I renew or upgrade my Premium membership?
A: Existing members of Cheat Happens Premium can add another year to their membership or upgrade to a LIFETIME account by following this link.
Q: I recently upgraded my membership to a yearly or lifetime account yet my trainers say "INVALID TRAINER USER". How can I fix this?
A: You most likely had a monthly TRIAL account and allowed it to expire. When that happens, the site disables your trainers and since authentication is based on a simple HTTP request, your system can actualy cache the block. Even though your account was cleared on our side, you may need to manually clear all browsers (IE, Firefox, Chrome, etc even if not used), system (Windows), and network device (routers, firewalls) caches in order to clear the block. Be sure and reboot after clearing all caches. It's also possible that your ISP has cached the block and it may take a few days for it to clear on its own.
Q: How do I cancel my monthly recurring membership?
A: If you signed up through PayPal, this can be done from your PayPal account. Go to your profile, then pre-approved payments and choose the Cheat Happens Monthly Membership and choose cancel. Your account will no longer auto-renew and your membership will expire based on the last date you made payment. If you did not go through PayPal, we must cancel your membership on our end. Please contact firstname.lastname@example.org with your account details.
Q: Why must I pay to download some of the cheats on your site where other sites are free?
A: Unlike most cheats sites which simply collect cheats and files (typically from sites like ours) we actually have programmers on staff and create custom cheats and trainers for the majority of PC games that are released. We also spend a lot of time working with games to discover new and unique ways to cheat them. These trainers are made available exclusively to our Premium members. Signing up and supporting our site allows us to continue spending the time and money necessary to create these unique and powerful cheats day after day. We also update the cheats when new patches are released and support all of the cheats we create on our message boards. Our programming team releases more trainers each year than every other trainer website and group COMBINED. In 2014, we released over 2,035 custom made trainers. Virtually every game, every patch, every day of the year.
Q: I'm an Premium member and trainers that I download say they must be authenticated before they can be used. What's this about?
A: Authenticity checks were added to our personalized trainers in an effort to maintain the integrity of files downloaded from our site and to also help curb illegal file sharing. If an Internet connection is present and the trainer is not being blocked by a firewall or security application, this check will be transparent. If an Internet connection is not present or the trainer is blocked, an offline key will be needed to run the trainer. A key can be obtained from our trainer troubleshooting page. Please note that no information, personal or otherwise, is sent to Cheat Happens during the online authenticity check. Your trainers will fail this check if your account has been banned. This check does not apply to PROMO or PUBLIC trainers, only those personalized for individual use.
Q: Can I use my personalized trainers on more than one computer or will I be banned?
A: The protection included with our personalized trainers are meant to prevent public distribution and sharing, not to prevent you from using them on multiple home PCs. You are welcome to use them on multiple PCs. The only time your account may be banned is if the files are found on file sharing and/or bittorrent sites, or if we see an excessive number of different computers attemtping to use them.
Q: My virus scanner is detecting a virus in a file I downloaded from your site, do you not scan them?
A: All of the files on our site are scanned with multiple virus and anti-spyware scanners before being uploaded. For more information on how some scanners can show false positives with certain file types (such as trainers) please see our VIRUS WARNING page.
Q: Where can I find information on cheat terms
and types that I don't understand?
A: We keep a list of cheat terms and third-party programs
that are required to use some of the cheats found on
our site in our "Cheat
Terms & Tools" area. This option is available
from the menu on the upper-most part of the site.
Q: What can I do if the cheats or trainers I am looking for
are not listed on your site?
A: We update the site on a daily basis. If the game
is brand new, chances are we'll have something for it
very soon, so you should continue to check the mainpage
for updates. If you would like to request a trainer be made that we currently do not have, please visit the REQUESTS page.
Q: What can I do if I have found or created a cheat
that is not currently posted on your site?
A: You may submit cheats or files using our SUBMIT
form located on the menu above.
Q: I can't seem to get a certain cheat to work
with my game, even though I have followed the instructions
exactly. What am I doing wrong?
A: Most of the time, cheats are designed to work only
with specific versions of a game. This is most common
on PC-based games where several updates are usually
released after a game is finished. Sometimes cheats
vary between international versions. If a particular
cheat is not working for you, this is most likely the
cause. Rarely, cheats that we receive turn out to be
bogus. We usually receive tons of complaints if this
is the case and we remove the bogus cheat promptly from
the site. If ever you believe a cheat to be fake, please
send us an email so we can investigate further. If it's a trainer that you're having trouble with, check out our in-depth TRAINER TROUBLESHOOTING GUIDE for help.
Q: Do you test all of the cheats you publish?
A: While we would love to have the opportunity to play
every game imaginable, this is simply not feasible.
If we own the game we receive cheats for, we do test
them to make sure they work. If we don't have the game,
we post them up and will usually determine very quickly
if a cheat has been falsified. Any non-working cheats
are removed promptly from the site.
Q: I can't seem to download some of the cheats
from your site, could you please e-mail them to me?
A: Due to the large volume of visitors that we get to
the site, there is no way we can e-mail personal requests
to the end-user. If a link is broken or not working
correctly, we will try our best to correct the problem.
Q: Why aren't there any cheats for multiplayer
games or modes on your site?
A: CHEAT HAPPENS does not support or condone the use
of cheats in a multiplayer environment.
If you have any questions that are not listed here,
(PC related questions) or
(Console related questions).