LOGIN  .  SIGNUP   .  SUPPORT 
HOME / TRAINER TROUBLESHOOTING GUIDE

Trainer Troubleshooting Guide

Trainers, like any other piece of software, will sometimes have compatibility issues. The important thing to remember is that you're cheating. You're trying to manipulate the game to work in a way that the programmers never intended. Sometimes the programmers go out of their way to make this more difficult. Here's a few things you can try if you're having problems getting our trainers to work. Note that these top three steps will resolve 99% of all trainer related issues.
 
Temporarily disable/uninstall all antivirus, firewall and other security software.
Right click and choose "Run as Administrator" on trainer and game.
Make sure trainer version matches game version and distribution.

Common Problems and Solutions

  Click to expandMy trainer is crashing when I press F1 or when I try to activate any of the options.  Click to closeMy trainer is crashing when I press F1 or when I try to activate any of the options.

Solution 1:
Temporarily disable/uninstall all antivirus, firewall and other security software. This type of issue can be caused by interference of third party software, typically security software. Some security products will still block or interfere with trainers even when disabled. Some must be completely uninstalled or the trainer and its temporary files whitelisted. Consult your security product documentation for instruction on how to do this.

Solution 2:
Make sure you fully extract the trainer from the .rar, .zip or .zipx archive before trying to run it. When running it, please right click on the trainer .exe file and choose “Run as Administrator”. It may also be necessary to do this on the game as well. Trainers need full Windows permission to access the game in memory and create temporary files. It may also be necessary to give full permissions to the Windows TEMP folder.

Solution 3:
Make sure the trainer version matches the game version and distribution. If the game has patched since the trainer was last updated this can cause a crash. This may also happen if the trainer was created specifically for the Steam version and you are using the Origin version or some other distribution of the game. Distributions and versions supported by each trainer are listed on the game’s index page. If there has been a patch, you can use our trainer update notification system to let our staff know. This can be found on each game's index page.

  Click to expandMy antivirus or security product is blocking the trainer saying that it contains a virus.  Click to closeMy antivirus or security product is blocking the trainer saying that it contains a virus.

Solution 1:
Please see our page regarding antivirus notifications.

  Click to expandI'm receiving an error or message regarding the ~mnn133.tmp file.  Click to closeI'm receiving an error or message regarding the ~mnn133.tmp file.

Solution 1:
This file is a part of some of our trainers. Temporarily disable/uninstall all antivirus, firewall and other security software. This type of issue can be caused by interference of third party software, typically security software. Some security products will still block or interfere with trainers even when disabled. Some must be completely uninstalled or the trainer and its temporary files whitelisted. Consult your security product documentation for instruction on how to do this.

Solution 2:
Make sure you fully extract the trainer from the .rar, .zip or .zipx archive before trying to run it. When running it, please right click on the trainer .exe file and choose “Run as Administrator”. It may also be necessary to do this on the game as well. Trainers need full Windows permission to access the game in memory and create temporary files. It may also be necessary to give full permissions to the Windows TEMP folder.

  Click to expandMy trainer does not activate or respond when I press F1 or says "Cannot Find Game".  Click to closeMy trainer does not activate or respond when I press F1 or says "Cannot Find Game".

Solution 1:
Make sure your F-LOCK and NUMLOCK keys are on.

Solution 2:
Try running the trainer first (right click “Run as Administrator”) then running the game. Once the game is up and running, ALT+TAB out to the trainer and press F1 to activate. Then ALT+TAB back to the game and use the options.

Solution 3:
Temporarily disable/uninstall all antivirus, firewall and other security software. This type of issue can be caused by interference of third party software, typically security software. Some security products will still block or interfere with trainers even when disabled. Some must be completely uninstalled or the trainer and its temporary files whitelisted. Consult your security product documentation for instruction on how to do this.

Solution 4:
Make sure you fully extract the trainer from the .rar, .zip or .zipx archive before trying to run it. When running it, please right click on the trainer .exe file and choose “Run as Administrator”. It may also be necessary to do this on the game as well. Trainers need full Windows permission to access the game in memory and create temporary files. It may also be necessary to give full permissions to the Windows TEMP folder.

  Click to expandMy keyboard or computer has no numpad.  Click to closeMy keyboard or computer has no numpad.

Solution 1:
Our trainers typically use the numpad keys as they are rarely used by the games as default controls. Most of our trainers can be customized and the trainer hotkeys remapped. See the trainer readme file for more information.

Solution 2:
Keyboards without a numpad often have a special key or emulation software which will allow you to map alternate controls to trigger these keys.

  Click to expandMy trainer is repeating “activated” or “deactivated” over and over.  Click to closeMy trainer is repeating “activated” or “deactivated” over and over.

Solution 1:
This is typical behavior for some trainers which require options to be turned on then immediately off to avoid anti-cheat protection.

Solution 2:
Make sure your keyboard is functioning properly and there are no stuck keys. You can try unplugging and plugging in another keyboard to test.

Solution 3:
Reboot your PC. Sometimes the trainer memory cache fills up and this is the only way to clear it. This typically results in the trainer sounding like it’s stuck in a loop.

  Click to expandMy trainer says “INVALID TRAINER USER”, "BANNED" or that internet is required.  Click to closeMy trainer says “INVALID TRAINER USER” or that an internet connection is required.

Solution 1:
Make sure your account has not been deactivated. Accounts can become deactivated for a number of reasons. If you are able to login to the website successfully then your account is not deactivated or banned.

Solution 2:
Temporarily disable/uninstall all antivirus, firewall and other security software. This type of issue can be caused by interference of third party software, typically security software. Some security products will still block or interfere with trainers even when disabled. Some must be completely uninstalled or the trainer and its temporary files whitelisted. Consult your security product documentation for instruction on how to do this.

Solution 3:
Make sure you fully extract the trainer from the .rar, .zip or .zipx archive before trying to run it. When running it, please right click on the trainer .exe file and choose “Run as Administrator”. It may also be necessary to do this on the game as well. Trainers need full Windows permission to access the game in memory and create temporary files. It may also be necessary to give full permissions to the Windows TEMP folder.

Solution 4:
Plug your PC directly into the internet bypassing all network firewalls and routers. Sometimes an external device can block trainer authentication.

Solution 5:
Obtain an OFFLINE KEY. Note that offline keys only work when the network/internet connection is completely disabled/absent.

  Click to expandMy trainer is not working in online or multiplayer modes.  Click to closeMy trainer is not working in online or multiplayer modes.

Solution 1:
Cheat Happens does not support or condone the use of trainers in an online or multiplayer environment. None of the trainers on this website are designed to be used online or in multiplayer modes.

  Click to expandI’m receiving a 404, file not found or source could not be read error when downloading.  Click to closeI’m receiving a 404, file not found or source could not be read error when downloading.

Solution 1:
Temporarily disable/uninstall all antivirus, firewall and other security software including browser addons and extensions. Some security products such as AVast contain browser extensions that can block the trainer downloads even though the primary product has been disabled.

Solution 2:
Try a different web browser.

  Click to expandMy older trainers are crashing during the authentication process.  Click to closeMy older trainers are crashing during the authentication process.

Solution 1:
Trainers released prior to July 2012 were not compatible with an updated component of the Internet Explorer browser released with Windows 8/8.1 and 10. The same component can be found in Internet Explorer 10 and 11 for Windows 7 and earlier. We updated the majority of these trainers to be compatible and all trainers released after July 2012 are already compatible. The compatibility can be found on each trainer’s download page. Due to time constraints and the huge library of older trainers, we only went back and updated the most recent version of each trainer. If a trainer is not marked as compatible with Windows 8+ then it will only work with operating systems prior to Windows 8 with Internet Explorer 9 or below installed. Additional information and instructions can be found here.

  Click to expandI’m getting a memory access error from the trainer.  Click to closeI’m getting a memory access error from the trainer.

Solution 1:
Delete the trainer, custom keys and debug folder and then reboot your PC. You can also try deleting the entire folder where the trainer resided. Sometimes when new features are added to existing trainers it can cause conflicts with previously saved custom keys.

  Click to expandMy trainer download is being blocked by Windows or IE SmartScreen Filter.  Click to closeMy trainer download is being blocked by Windows or IE SmartScreen Filter.

Solution 1:
Sometimes the SmartScreen Filter in Internet Explorer or Windows will block our trainer downloads and mark them as unsafe. This is a false positive and the files are typically not even being scanned, just blocked by some internal rule within SmartScreen. You can either choose to view downloads, right click on the blocked file and then choose to download it anyway or you can disable SmartScreen altogerther by clicking the options icon in Internet Explorer and choosing Safety > Turn Off SmartScreen Filter.

  Click to expandHow can I use my personalized trainers when my Internet is unavailable?  Click to closeHow can I use my personalized trainers when my Internet is unavailable?

Solution 1:
We provide offline keys for our yearly and lifetime premium subscribers which can be used in the event of an Internet outage, site outage or other situation where you are unable to authenticate online. Please first download the offline key request tool and run it on the PC needing to use the trainers offline. Next, create an offline key. Place the generated key in the same folder as the trainer(s). Each key is tied to your computer hardware and will need to be recreated if any major PC changes are made. Only one key is necessary PER MACHINE, not PER TRAINER.

  Click to expandMy issue is not listed.  Click to closeMy issue is not listed.

Solution 1:
Make sure your sound card is functioning properly and enabled. Our trainers require sound feedback and a non-functioning sound card can cause crashes and other issues.

Solution 2:
Make sure you read the readme.txt, .nfo file or instructions included with each trainer. Some require activation at specific places versus the main menu. Some options may require other options to be enabled first. Never assume that any two trainers will work exactly the same way, even for the same game.

Solution 3:
Disable any multimedia keyboard software that you might be using. Sometimes this software can conflict with or overwrite the trainer’s hotkeys.

Solution 4:
Make sure that the keys used by the trainer are not also mapped to game functions. Every care is taken to make sure that the default trainer keys are not used by the game but if you have re-mapped the keys to a special keyboard or mouse configuration, a conflict may cause the trainer’s hotkeys to not function.

Solution 5:
Temporarily disable/uninstall all antivirus, firewall and other security software. This type of issue can be caused by interference of third party software, typically security software. Some security products will still block or interfere with trainers even when disabled. Some must be completely uninstalled or the trainer and its temporary files whitelisted. Consult your security product documentation for instruction on how to do this.

Solution 6:
Make sure you fully extract the trainer from the .rar, .zip or .zipx archive before trying to run it. When running it, please right click on the trainer .exe file and choose “Run as Administrator”. It may also be necessary to do this on the game as well. Trainers need full Windows permission to access the game in memory and create temporary files. It may also be necessary to give full permissions to the Windows TEMP folder.

Solution 7:
Make sure the trainer version matches the game version and distribution. If the game has patched since the trainer was last updated this can cause a crash. This may also happen if the trainer was created specifically for the Steam version and you are using the Origin version or some other distribution of the game. Distributions and versions supported by each trainer are listed on the game’s index page. If there has been a patch, you can use our trainer update notification system to let our staff know.

Still need help?
You may post your issue in the OFFICIAL TRAINER THREAD located on each game's index page or visit our SUPPORT PAGE for more options.

How To Use a PC Trainer

 Read the readme or .nfo file included with the trainer. The .nfo files can be opened using Notepad or Wordpad. These files usually contain important instructions or information regarding the trainer.

 Extract the trainer to the game folder on your hard drive. This location is not always important, but some trainers will not work without being in the same folder as the game.

 Depending on the trainer, you should either run the trainer BEFORE you start the game or after the game is already running. Most trainers are run BEFORE the game is loaded. Try it both ways or check the .nfo file if you're not sure.

 Use the keys assigned by the trainer to activate the trainer's cheats while playing. Sometimes the keys used by the trainer are already mapped to functions in the game. You may need to re-map game controls to other keys in order for the trainer to work properly.

 Do not close the trainer until you have closed the game. Sometimes the cheats will stop working or the game will crash.

Trainer Demonstration Video

 

Promo Codes
Offline Trainer Authentication
Trainers that have been personalized for premium members require authentication before they will operate. Typically this is done over the Internet and is transparent to the user. If no Internet connection is present, an offline key is necessary. Download this file to create an authentication code for your computer then continue to the offline key creation page. You do not need to create a different key for each trainer.
NOTE! Offline Key can only be created for Yearly or Lifetime Premium users.
 
PC Trainer Customizer
The Cheat Happens PC trainer customizer allows a trainer's hotkeys to be customized by the end user. The trainer must be compatible and is typically marked as "CUSTOMIZABLE" somewhere on the trainer itself.
 Download CH Trainer Customizer v1.0