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Verification code display error.
 
LudicrusLeon  posted on Feb 08, 2013 12:42:58 PM - Report post

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Had a little trouble signing in today. The antibot code would not display even after reloading the page and I could not reach the site webmaster to report the bug because apparently you have to be able to log in to reach the webmaster????

Anyway.. I managed to get it to take me to a login verfication page which gave me a antibot code I could read and input so here I am...

Just thought support should know that there was a problem in case it is intermittent and needs to be checked out.

Thanks!

 
LudicrusLeon  posted on Feb 14, 2013 7:58:00 PM - Report post

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It did it to me again. The fade in log in box that comes up
when you first click the login link on the home page is not
showing the verification code so there is no way to log in
with it from that panel. (The antibot code I referred to)

I had to do the same as last time. Click the login action
button so it would take me to the error login page where I
can read the two word verification code and log in

Can someone in support please check this issue and see if it
is becoming more frequent of if it is just happening to some
folks?

Thanks!!

 
PWizard  posted on Feb 14, 2013 8:16:45 PM - Report post

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You may have some kind of browser addon or something that is blocking the script from rendering the image correctly. No other users complaining and we have tens of thousands of users logging in/out every single day.
 
yosup  posted on Feb 14, 2013 8:18:35 PM - Report post

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I haven't complained but it happens to me quite regularly too, and I have zero browser addons installed.

[Edited by yosup, 2/14/2013 8:18:47 PM]

 
Neo7  posted on Feb 14, 2013 8:38:02 PM - Report post

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quote:
originally posted by PWizard

You may have some kind of browser addon or something that is blocking the script from rendering the image correctly. No other users complaining and we have tens of thousands of users logging in/out every single day.

I have been able to reproduce it in a vanilla IE browser on occasion. There is a workaround by right clicking where it should be and selecting "Show Picture" though.

 
PWizard  posted on Feb 14, 2013 9:15:41 PM - Report post

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I disabled caching for that script to see if it might help.
 
RageaholicRick  posted on Feb 14, 2013 9:18:37 PM - Report post

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It had happened to me to. I just hit enter so it would take me to the "Log-In Failed" page where it would show a different Captcha
 
PWizard  posted on Feb 14, 2013 9:31:51 PM - Report post

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I appreciate all of you guys telling us about this sooner.
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