Mass Effect 2 Discussion
For example, if you have it installed from a new game, the first time you access the weapon selection screen on the Normandy next to Jacob, it should say for Sniper Rifles "2 Options" and for Heavy Weapons (If you have the Blackstorm or the Arc Projector) "2/3 options", and for the collector's edition the Assault Rifles should have "2 Options".
If you are having trouble and have the legal copies of the game, cerberus network, and DLC, try connecting to the Cerberus Network again. Also, you could try patching the game if you haven't already.
And not to imply that you are, but if one is using the non-legit DLC/game, we can't help you.
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