User account not working - Cheat Happens Feedback, Complaints or Problems Message Board (Page 1)
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Posted: Jan 20, 2010 7:33:03 PM - Report post  (0)  (0)       This topic is locked   post reply 

Hi I came on here using a different account because I am unable to use my main account which is an unlimited member account, I sent in a support request a week ago but no answer still so I am just wondering if anyone has any suggestions i've used the forgot my username and password function both give the things I type in and it keeps on saying this password does not match this user the user is "jackapup" so I yeh help would be appreciated. And I know I did not do anything bad to get my account bad never shared my trainers, never violated the TOS at all.

[Edited by astroshark, 1/20/2010 7:33:54 PM]

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Posted: Jan 20, 2010 7:49:42 PM - Report post  (0)  (0)       This topic is locked   post reply 

Did you put your email address in? I looked at all options and they require an email address.

[Edited by Daagor, 1/20/2010 7:49:49 PM]

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Currently lost, I make my way through life somehow without being in complete despair. Mostly alone due to timidity and fear, I wait for someone to clear the fog and break the shell hidden within.

If I am online, I am probably bored so be sure to send a message to me if you want.
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Posted: Jan 20, 2010 8:12:03 PM - Report post  (0)  (0)       This topic is locked   post reply 

Your password has been sent to the email we have on file for the account jackapup.

And your support request was recieved on Tuesday 19th and not a week ago.

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Peter Ekstrom
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Posted: Jan 20, 2010 8:25:25 PM - Report post  (0)  (0)       This topic is locked   post reply 

lol sry I have a real bad sense of time on me it felt like a week ago guess I should keep a tab on these kind of things. But anyways that's the password I keep on using for the account I use the Forgot password function and I used the password you sent me I typed it in and also copy and paste but all it gives is this message

We're sorry, the password you entered does not match what we have on file for the user jackapup. If you have lost or forgotten your password, you can have it emailed to you by entering your email address below.
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Posted: Jan 21, 2010 12:06:37 AM - Report post  (0)  (0)       This topic is locked   post reply 

I just tried signing in using your username and password and it worked fine. I sent you a new email with info.
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Peter Ekstrom
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Posted: Jan 21, 2010 2:12:07 PM - Report post  (0)  (0)       This topic is locked   post reply 

Man lol my account works for another people but not me lol I even tried disabling anti-virus and firewall and all addons for my browser to see if it stopped it but still same thing but yeh replied to your email thx for the help
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Posted: Jan 24, 2010 4:06:43 PM - Report post  (0)  (0)       This topic is locked   post reply 

Just wondering if you guys got my email yet?
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Posted: Jan 28, 2010 7:20:03 PM - Report post  (0)  (0)       This topic is locked   post reply 

bump still waiting for a reply back on email don't know how long it takes but I know now it's been about a week and still no luck.
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