Feedback, Complaints or Problems

Hello,

Searched for "manager virus" and read all 6 results - 4 or 5 of which were the same complaint about Trainer Manager having a virus or not running (probably because of virus scanner) - Do people really just continually not read the stickies - or for Pete's sake just search always first...? (sorry... *sigh*)

In any case - Maybe it would be nice to put something right on the download page in big, bold, red(?), (I'd say flashing, if it wasn't so annoying) text - saying... "Some virus scanners will get a false positive on this file, etc." or some such thing...? (and not small, light-grey text like the "no spyware or adware" bit) - Since someone mentioned that the newer version shouldn't trigger a false positive, but as per below, a few scanners still seem to. (My AVG v8.0.173 Vir DB v270.8.2/1737 - (aka: Today, October 21st, 2008) does still indicate a Trojan)

Also, someone linked to a picture of some scanner's results - but probably the quickest/easiest way to check such a file is through virustotal.com which automatically submits a given file to something like 35 scanners - check this link, the results of scanning the Trainer Manager Setup file:
Link
(hopefully the link works ok, if not, you can submit the executable yourself)
About 3 or 4 flagged it "suspicious" and a couple suggested it had an actual virus/trojan, but the rest indicated clean, if you don't want to check the link.

Also, a few people mentioned using AVG and not knowing how to, or having trouble disabling it. With AVG, if you can right-click the "tray" icon and select "Open AVG User Interface" - and then click the "Tools" menu and select "Advanced Settings" - when that comes up, expand "Resident Shield" if it isn't, and then click on the "Exceptions" sub-section of "Resident Shield"

Then you can just click the "Add Path" button and do something like add the path of the directory where you're going to extract the setup file (as mentioned, don't try running the setup file from within the .zip file - you really shouldn't normally do this, as it's just asking for problems) and also add the directory where you're going to install to - for me it installed to "My Documents/My Trainers" without asking, so it'd be something like:
c:\Documents and Settings\xxxx\My Documents\My Trainers
Where xxxx is your username of course - and of course that's for Windows XP - Vista would probably be under C:\Users\xxxx or some such thing.

That way at least you shouldn't have to disable (or uninstall!) your virus scanner.

Cheers

Feeling like a complete idiot for not thinking about this simple solution, cheers unRheal for the very concise explanation.

Here's how I solved the Cheat Manager causing a false positive with Avast! antivirus (v4.8 Pro) everytime I started up the CHTM. No more problems with this easy guide:-


1) Click on the Avast! icon in system tray to show the resident protection settings, then click on the Details button

2) In left-pane, click on Standard Shield provider, then on the right-pane, click on Customise

3) On the Advanced tab, click on the Add button

4) Type in the name of the file you wish to exclude. Add the *\ characters in front of the file name.
So just put *\Uninstall.exe Here's a screenshot: Link

5) Confirm the change by pressing the OK button. Now test it by loading up CHTM.

I've had to add exceptions in the past so I'm not a stranger to the process, however with Avast! no matter how many different ways I add it, It still refuses to let me use it....

I miss NOD32......maybe when I actually have some cash I'll dump Avast, but then again this(CHTM) is the only program to give me this much grief.

However I don't use it much really, I have a folder with all my trainers in folders with the game names and its pretty organized to me.

Well...we (by we I mean Peter) have thought of the solution of putting up a giant notice on the registration page that says "No stupid people allowed". The problem with this is that we would lose over half the user base. So we do servicing the countless "OMG IT HAS A VIRUS" complaints with a smile on our face so you guys can still have the site nice and clean.

Thanks for the solution to those running those specific AV engines though.

[Edited by Neo7, 11/25/2008 7:16:51 PM]