Feedback, Complaints or Problems

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ATTN: Bitdefender Users
  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on Dec 23, 2017 7:47:15 AM - Report post
     
    You guys should really reach out to BitDefender support regarding these issues or at least start a thread on their forum if they have one. We shouldn't have to be making up workarounds for THEIR software blocking things you tell it not to block.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
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  • Site Support
    Send a message to DragonStryder
    SITE SUPPORT
    DragonStryder posted on Dec 23, 2017 7:48:55 AM - Report post
     
    they do have a support forum:
    Link
    CheatHappens Lead Help Desk & Support Engineer.
    CheatHappens Trainer Monkeys Project Lead.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to Kcng1974
    ELITE
    Kcng1974 posted on Dec 23, 2017 8:10:53 AM - Report post
     
    Thanks, finally it work, at least got workaround till the damn BD do some changes.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to Kcng1974
    ELITE
    Kcng1974 posted on Dec 23, 2017 8:11:45 AM - Report post
     
    Yes, will do so, they should really do it better, so regret to change from Avast to BD. Never facing this kind of **** in Avast.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to dracolam
    ELITE
    dracolam posted on Dec 24, 2017 8:19:50 AM - Report post
     
    how do you fixed it... I am pulling my hair out for this!

    Uninstall Bitdefender and it breaks my Windows Defender. Install and cause me a lot of trouble with false positive.
  • Current rank: 4.5 Stars. Next Rank at 20.000 Posts.
    Send a message to CyPHeR369
    ELITE
    CyPHeR369 posted on Dec 24, 2017 11:11:01 AM - Report post
     
    To uninstall it you must use their uninstall tool. Link
    "Light travels faster than sound. This is why some people appear bright until you hear them speak."
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to PG01
    VETERAN
    PG01 posted on Feb 04, 2018 1:28:15 PM - Report post
     
    I just submitted my tmp file as a false positive, they said it would be fixed in a signature update. His exact words were "You'll see". Indeed we will.
    If anyone's still using BitDefender, submit your tmp file here:
    www.bitdefender.com/submit/
    Flood 'em with submissions, let them see just how terrible "Advanced Threat Defense" is. In the meantime, I've just disabled ATD, whitelisting obviously doesn't work, though I would think using a fixed number for the temp file would resolve that.
  • Send a message to Dave3d
    INACTIVE
    Dave3d posted on Feb 04, 2018 5:19:18 PM - Report post
     
    I was in the AV industry for 14 years.
    I would suggest:
    1. Norton Antivirus (no need for firewall, everyone uses windows firewall anyway).
    2. ESET. If you are not in the USA, I would suggest this above Norton.
     
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