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Locked Topic  Unable to install
 
Gatotsu  posted on Aug 12, 2016 6:56:07 PM - Report post

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Hi there, dunno if anyone can help but I cant install Cosmos at all. When I double click it, it just ignores me. No error messages, no anything. Disabling virus software makes no difference, nor does re-downloading the zip file. This is with version 1240. I haven't tried any older versions. I'm running Windows 10 64bit with 8gig of ram and 3.4ghz processor. Can supply any other info that might be needed.

[Edited by Gatotsu, 8/12/2016 6:56:36 PM]

 
PWizard  posted on Aug 12, 2016 7:00:27 PM - Report post

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Did you fully extract the exe to the desktop or other location and then right click run as admin? Any error messages in the Windows error log? We can do a teamviewer session if you want.
 
Tensui  posted on Aug 12, 2016 7:03:36 PM - Report post

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Installed it 1 min ago didnt even extract it
Maybe restart your PC and try it again

Win10 x64
other stuff not important ^^

 
Gatotsu  posted on Aug 12, 2016 7:14:51 PM - Report post

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Ok did fully extract and run as admin. Will try to restart, if that doesn't work than can try teamviewer I guess
 
Gatotsu  posted on Aug 12, 2016 7:24:34 PM - Report post

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Nope, no change. Can you let me know what I need to do for this Teamviewer thing?
 
PWizard  posted on Aug 12, 2016 8:42:35 PM - Report post

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we can try it on sunday. busy until then.
 
Gatotsu  posted on Aug 12, 2016 8:56:39 PM - Report post

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ok
 
Gatotsu  posted on Aug 14, 2016 6:11:30 PM - Report post

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