Football Tactics Discussion
[Edited by DDS, 1/6/2016 9:47:35 PM]
It means the developer (DDS) could not replicate the issue that you are reporting on. In a standard O&M SDLC process, the reporter needs to provide proper steps to recreate or additional information else there is nothing for the development team to do other than assume that it is an environment issue on your end (which all we can do is point you to the Trainer Troubleshooting Guide).
In a formal ticketing system, this response is the equivalent of moving a ticket status from "Analysis" or "In Progress" to "Need more Information". If no additional information is given within a reasonable amount of time then the natural progression is to close it as non-reproducible.
[Edited by Neo7, 1/6/2016 10:41:03 PM]
I clicked the link provided which only says that the trainer is no longer working with the current version, which is not the case so I did not follow that link further. All I wanted to do was help by reporting the issue I encountered, this has turned into something completely unnecessary. Thank you for your time and effort.
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