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Unauthorized purchases!
ServiusTheBear  posted on Jan 01, 2015 8:35:18 AM - Report post

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Well this might be old news and some might already know this by now. But some might not. As most know I troll the FB world when am board and spot interesting articles from the game worlds. So here is one that could have you runing to your order history! I would check your accounts and remove your payment styles from the accounts for safety reasons and change your passwords to as to be on the safe side.

originally posted by Andy Chalk Dec 30, 2014

Origin users reporting unauthorized purchases appearing on their accounts

Update: Electronic Arts says its investigation into the matter has come up empty. "We found no indication at this point of a breach of our Origin account database," an EA rep said. "Privacy and security of user account information are of the utmost importance to us. We encourage our players to use Origin user ID and passwords that are unique to their account, and to report any activity they feel may be unauthorized to EA customer support at help.ea.com."

Customers who use the same password across multiple sites may still be at risk as a result of breaches elsewhere, however; in November, the hacker group DerpTrolling claimed to have access to roughly seven million username/password combinations from various services, including 1.7 million Origin accounts.]

Original story:

Reports of a possible hack of Origin are surfacing on Reddit, where users are reporting unauthorized purchases and other activity on their accounts. The cause and extent of the breach isn't yet clear, but if you have credit card information stored in your account (and really, even if you don't), this would probably be a good time to double-check your purchase history—and change your password.

Some Reddit users say they've been charged for games they didn't buy, while others have received emails reporting failed attempts at purchasing games through their Origin account; one poster said he realized something was up when he started earned achievements for a game he'd never played, while another discovered his account had actually been banned because someone had used it to purchase FIFA and then farm coins.

The good news is that EA customer support appears to be handling the situation well, although obviously some people are having more (or less) luck in that regard than others. Origin also now supports two-factor authorization similar to that of Steam, which when active will send a security code via email or text message whenever the account is logged into from an unrecognized device. Even if you haven't run into any difficulties, I'd strongly recommend turning it on: You'll find it in the "Account and Privacy—Security" section of the Origin drop-down menu.

Electronic Arts said in an email that it is currently investigating the claims. We'll update when we learn more.

It came from here -> Link

DABhand  posted on Jan 01, 2015 8:47:09 AM - Report post

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Happens with all sources.

A few people have had problems and suddenly its either Origin's fault etc. But yet people will never accept the possibility they have picked up a trojan/keylogger from unsafe browsing.

Sutek  posted on Jan 01, 2015 8:55:13 AM - Report post

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well some people use really stupid passwords to like their pet name. BUT ea have a really bad security software (i am NOT a expert or claiming to be one) but it only support sixteen (16) units and no special units.

[Edited by Sutek, 1/1/2015 8:56:27 AM]

Neo7  posted on Jan 01, 2015 10:31:39 AM - Report post

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My Origin account got hijacked awhile back to some guy in Russia. Able to recover it before major damage was done. My guess was that my username/password combination was leaked somewhere by some *******.

Account security is a real thing. Make sure to stay on top of your online accounts. That includes news on security breaches on sites/services you use (especially if you use same password for many accounts).

The user whom stole my account in question seemed to only be interested in the Titanfall game I had on my account. Didn't buy anything with it.

[Edited by Neo7, 1/1/2015 10:48:11 AM]

Versivus  posted on Jan 01, 2015 11:56:35 AM - Report post

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It happened to one of my accounts. Used it once last year sometime and only had one long unique password. I know my computer has no key logger or trojan and got notified that FIFA 15 was bought on my account. I already had 2 step verification on my phone where it texts me the code, so yeah, Origin is lying through their asses about all this. Something happened on their side and this also happened back in 2012 with FIFA13. Same damn thing..
DABhand  posted on Jan 01, 2015 5:28:00 PM - Report post

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The point I was making was there is more to everything than what is black and white.

You had 2 step verification that is great, but how many that was compromised could say the same.

Here is a simple thing people can do...

Make a fake site, pretend you have files that allow you to cheat online etc, force people to sign up, they sign up and nothing. They get angry and leave never to come back, but a high percentage of people will use the same email/username and password as their Steam/Origin/Uplay etc accounts.

Not that hard.

If there was a major breach, the company is legally bound to inform people there was so they can take steps if possible to change things like credit cards etc.

Since there has been no such information coming forth... then we are to assume there has been no such attack/illegal access (they show up on logs no matter what).

Wrythe1985  posted on Jan 01, 2015 6:44:48 PM - Report post

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Just popped up on the tech security news page. STEAM malware...who'd have thunk it? Link
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