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  Subscription renewal problem
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to seedian
    ELITE
    seedian posted on Dec 26, 2014 3:32:56 PM - Report post
     
    I had requested my renewing subscription beon the canceled on the 24th and not long after got this:

    Hello joshua bull,

    Your subscription to Cheat Happens Premium Monthly Membershiphas been cancelled by Dingo WebWorks, LLC.

    You will not be billed for this subscription again

    ------------
    Was very happy and enjoyed my christmas, then I just logged onto my bank account and I have a charge from you guys from yesterday. Verified site and product name from my bank with the reciept I got when I first subscribed and the amount is exactly the same too. So can this be refunded or if its easier since I already paid, can I get premium status for one more month but make sure it doesn't renew? Thanks for any help or insight as to what I can do about this.
  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on Dec 26, 2014 3:36:24 PM - Report post
     
    It was already extended when it processed the payment. You probably waited too late, on a holiday, to cancel it.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.
  • Current rank: 1 Star. Next Rank at 100 Posts.
    Send a message to seedian
    ELITE
    seedian posted on Dec 26, 2014 3:39:51 PM - Report post
     
    K, thanks for the fast response. Appreciate it.
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