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Question about Modem.
 
PugsOnParade09  posted on Dec 16, 2014 11:43:39 AM - Report post

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I have this usb port wireless modem TP-Link. I bought it a couple years ago. Recently it has been disconnecting my pc from the internet. Now, it's not disconnecting me from the network itself, it says "no internet access." I then have to unplug it and plug it back in again. This only happens in my pc, nothing else like my iPad pad, my brothers pc or my tv get disconnected from the internet.

I'm thinking I need a new wireless for my pc. Is this right? And if so, what usb pork wireless would you recommend or should I get one I have to install in my pc case?

 
DABhand  posted on Dec 16, 2014 2:01:46 PM - Report post

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Have you tried another port for your wireless dongle if you use one?

Could be the USB port is losing power now and again, so as said try another port.

 
Fuujko  posted on Dec 16, 2014 2:15:00 PM - Report post

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It could be your cable thats just gone bad. Atleast that was the case with my TP-Link (which i have from about 4-5 years). I got a new cable and everything is fine
 
PugsOnParade09  posted on Dec 17, 2014 11:45:58 AM - Report post

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Thank you for the responses.

Yes, I have tried different ports. In fact, I have my headphones in the usb port the modem used to be and I haven't had any issues with them. I've swapped it out a few times with different ports but it eventually happens again.

I never thought of trying a new cable. Do you know what kind of cable it takes? I may try purchasing a new cable before purchasing a new modem.

 
Dhampy  posted on Dec 17, 2014 10:29:30 PM - Report post

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Well, if you're connecting it to your PC with a usb plug, then it takes a usb cable.

Does it have a bank of RJ45 plugs, and have you tried using that?

 
DABhand  posted on Dec 17, 2014 11:35:11 PM - Report post

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I thought it was wireless connected?

Is there a cable coming from the router/modem to the PC directly?

If not then you are wireless, which would mean the only cable being used is the one from the wall socket to your device.

Not sure if you are ADSL or Cable, ADSL would be a digital phone line cable (RJ11) while Cable will be a Coaxial cable.

[Edited by DABhand, 12/17/2014 11:35:30 PM]

 
PugsOnParade09  posted on Dec 18, 2014 11:55:48 AM - Report post

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Hmm, I guess I'm confusing myself. lol

Ok, this is what I have:

[url]TP-LINK TL-WN822N Wireless N300 High Gain USB Adapter, 300Mbps, Dual 3dBi External Antennas, WPS Button, Support Windows XP/Vista/7/8' target='_blank'>Link

My modem is downstairs so my computer is not plugged directly into it. I have a wireless network with several devices on it. My issue is with the above product. I can get on my home network but it drops internet access periodically. No other device on my network does this. I have to unplug the adapter on my computer and then plug it back in to get internet access.

That's why I'm wondering if I need a new adapter for my computer. And if getting another usb port on is a good idea or not.

 
DABhand  posted on Dec 18, 2014 1:04:02 PM - Report post

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Could be your ISP is having problems with power levels of the downstream or upstream.

When that happens the service will drop until it is stable again.

Contact your ISP and ask about the intermittent drop outs you experience, and that someone told you it may be power levels.

It could be that water has gotten into the cabling to your house, either way they may send out a technician to check it out.

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