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Paid forTrainer Manager - Didn't recieve
 
luckykoi  posted on Jan 30, 2014 6:19:47 PM - Report post

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I recently bought the Trainer Manager for $10 and not only does the manager itself refuse to install (My anti-virus has sinced moved it to quarantine) but the free trainer I was promised, which was really the only thing I was interested in didn't download. After I selected the game from the list and checked the box to submit I got this message saying something along the lines "Customizing your download.." something something and I was waiting for it to finish but then I get this error and I am asked to re-log again.
 
Neo7  posted on Jan 30, 2014 7:41:39 PM - Report post

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Please consult your AV documentation to add CHU / products to it's exclusion list. You will need to submit a ticket with the AV company's technical support about the false positive (the issue with your AV is not CHU's fault nor can we do anything about it).
 
PWizard  posted on Jan 30, 2014 7:44:14 PM - Report post

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Disable/uninstall all AV, firewall and other security software including browser addons and third party apps. Lower browser security. Try different browsers, etc.
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