Many thanks for the trainer as old people who cannot think that fast (like me !!) can now get though 25 - 30 people in a day well happy If it is any help the way i do the whole freeze time thing is as follows A. Once you call your first victim oh i mean customer hit the freeze button B. Once they have handed you the papers unfreeze and let them tell you how long and why there are there then freeze again C. Check all the paperwork and if you have to have finger prints (or need to talk to them) then unfreeze until you have got the printout of the fingerprints (or they have answered your questions)... again if you have to use the scanner you can leave the freeze on until you hear the printer starting up then unfreeze until you have the print out. D. Stamp (or detain), give back the paperwork and then call next person and go back to A
As i said donít know if that is any help but it works for me, also i donít seem to have to wait for 30 seconds to get the time working again, works straight away.