LOGIN  .  SIGNUP   .  SUPPORT 
HOME / MESSAGE BOARDS / FEEDBACK, COMPLAINTS OR PROBLEMS

Feedback, Complaints or Problems

Signup   Message Boards Home   Newest Posts   My Favorite Boards   My Threads
Page 1 of 1
Signup or Login to Post
Locked Topic  Awful Customer Service
 
norky13  posted on May 22, 2013 10:59:58 AM - Report post

Current rank: 1 Star. Next Rank at 100 Posts.
Send a message to norky13
ELDER
This was some of the most god awful service i have ever had


This receipt is for a TRIAL MEMBERSHIP which was activated successfully on May 12th. You have downloaded trainers for 5 games which is the limit. If you want to download more, then you will need to upgrade to a full membership.

----------------------
Chris O'Rorke (chris@cheathappens.com)
Co-Founder, Business Operations Manager
Cheat Happens.com - www.cheathappens.com

From: Klok Lok
Sent: Wednesday, May 22, 2013 9:40 AM
To: chris@cheathappens.com
Subject: Membership still not upgraded days later


Klok Lok
8:04 AM (52 minutes ago)

to Chris
So i payed 20 dollars for one month for a trial membership


Chris O'Rorke
8:11 AM (46 minutes ago)

to me
Yes, that is correct. It states this very clearly in multiple places throughout the site and checkout process.

----------------------
Chris O'Rorke (chris@cheathappens.com)
Co-Founder, Business Operations Manager
Cheat Happens.com - www.cheathappens.com

From: Klok Lok
Sent: Wednesday, May 22, 2013 10:04 AM
To: Chris O'Rorke
Subject: Re: Membership still not upgraded days later


Klok Lok
8:09 AM (47 minutes ago)

to Chris
Last time on another account i payed 20 dollars and it gave me membership


Klok Lok
8:14 AM (43 minutes ago)

to Chris
so i have to pay 40 more dollars when i just payed 20


Klok Lok 8:15 AM (41 minutes ago)

to Chris
so basically instead of having to only pay 40 dollars i just threw away 20 dollars


Chris O'Rorke
8:52 AM (5 minutes ago)

to me
That was your choice. It’s not our fault if you don’t bother reading what you are purchasing.

----------------------
Chris O'Rorke
Co-Founder, Business Operations Manager
Cheat Happens.com - www.cheathappens.com

From: Klok Lok
Sent: Wednesday, May 22, 2013 10:16 AM

 
DABhand  posted on May 22, 2013 11:25:50 AM - Report post

Current rank: 3.5 Stars. Next Rank at 8000 Posts.
Send a message to DABhand
AUTHOR
Can't blame a company who gave you all the information on what you are purchasing when you didn't read it.

This is what has happened from what I can see (I am not staff), you purchased thinking you had so many days of access to everything but like most people you didn't read the terms and conditions.

It was your own fault unfortunately, take it as a lesson to read things in the future in more detail (especially when dealing with banks and credit card companies).

Page 1 of 1
  Post Reply
 
All times are (GMT -06:00) Central Time (US & Canada). Current time is 7:33:30 PM
Cheat Happens Premium
 
* Access PC trainers and exclusive content
* Updated game trainers and cheats daily
* Get notified when new cheats are added
* Request which games get new trainers
* Priority support with any problem
Message Board Moderators
Neo7
Neo7
Latiosmaster47Latiosm.
forty-twoforty-two
HonestGamerHonestG.
dstatesdstates
Important Board Topics
Trending Topics