I emailed in my complimentary-with-my-unlimited custom avatar almost 2 months ago and it still hasn't been changed. The instructions say it can take upto a couple weeks, well it's been alot longer than that.
For those who might ask, it was a non-animated JPG file of exactly 80x165, the same size of the avatar template, and certainly nothing offensive.
In case the problem is on my end, I have logged off and back on, and deleted my cookies a couple times just in case. I'm all good.
[Edited by Greatest_Day, 3/14/2013 7:00:03 AM]
perhaps it took so long because you emailed the image instead of using the built in form on your edit profile -> select avatar page.
i actually don't think Nevermore does custom avatars anymore, there is someone else who handles it now, so using the form on the site rather than emailing nevermore will most likely prove more efficient.
Link
EDIT: I forgot this only applies to members who have over 500 posts on the message boards. so...my bad for the useless reply
[Edited by moderator dstates, 3/14/2013 12:00:42 PM]