"For she's a jolly good... fellow?" (just in case of female staff)
Pwizard and Caliber:
I Effing love you guys. Anyone who plays pc that I know irl, I always try to sell em to this site just because of the quality of content, and amazingly fast customer service.
I used to work at a museum for kids. The kids weren't bad at all (except some hoodlum schools), it was the moron's the kids had for parents that made me dread working there. Getting asked so many stupid questions even though the answer could have literally moved 5 inches to slap them in the face.
Customers got angry over us not providing some feature they believed every facility on earth should have (i.e. breast feeding rooms, praying rooms, I wish they asked for a suicide room!). Getting angry at us for them not understanding what they bought despite the signs, despite the verbal explanations and etc.
Of course, there were the few customers that absolutely did not enjoy the experience simply because it was not what they were looking for. These customers were ok because they did not make much of a fuss and understood that it wasn't the museums fault, because it was not what they were looking for.
In essence mr PWizard and mr Caliber: I will be a patient, respectful, and grateful customer for as long as I play video games. I will be loyal, because you offer here what I have not found anywhere else at a better price, a better content/quality, and a better service/gui.