Feedback, Complaints or Problems

I bought a registration code and I've gotten the Chantelise v1.16 trainer which stated that it works for the Steam version of the game. I ran Chantelise 1.16 on steam after running the trainer. I activated the trainer at the main menu. Although, when I load a saved game, the game suddenly crashes after a few seconds. I have Windows 7 64-bit. I've tried compatibility mode and running as administrator but there is no luck. I do not want my money to go to waste. Please help!

Here's the error I received in the event log:
Log Name: Application
Source: Application Error
Date: 7/25/2012 1:46:47 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: (NAME HERE)
Description:
Faulting application name: chantelise.exe, version: 1.0.0.1, time stamp: 0x4e3e9000
Faulting module name: CH.dll, version: 0.0.0.0, time stamp: 0x46b9c690
Exception code: 0xc0000005
Fault offset: 0x00003995
Faulting process id: 0x1d1c
Faulting application start time: 0x01cd6aa6912739c5
Faulting application path: c:\program files (x86)\steam\steamapps\common\chantelise\chantelise.exe
Faulting module path: C:\Users\(NAME HERE)\AppData\Local\Temp\CH.dll
Report Id: d95e6079-d699-11e1-a7d8-f0def1eca32d

[Edited by AyeItsJustin, 7/25/2012 2:05:16 PM]

disable/uninstall all AV, firewall and other security software.

I have no current A/V and any other security programs installed. So, I completely disabled Windows Firewall and Windows Defender. I tried running the trainer and the game again. This time, the game crashed but I noticed two errors at the event log.



ERROR 1:

Log Name: Application
Source: Application Error
Date: 7/25/2012 2:22:50 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: (NAME HERE)
Description:
Faulting application name: chantelise.exe, version: 1.0.0.1, time stamp: 0x4e3e9000
Faulting module name: chantelise.exe, version: 1.0.0.1, time stamp: 0x4e3e9000
Exception code: 0xc0000005
Fault offset: 0x0006c7d0
Faulting process id: 0x554
Faulting application start time: 0x01cd6aab97666aa3
Faulting application path: c:\program files (x86)\steam\steamapps\common\chantelise\chantelise.exe
Faulting module path: c:\program files (x86)\steam\steamapps\common\chantelise\chantelise.exe
Report Id: e29db5cf-d69e-11e1-a7d8-f0def1eca32d



ERROR 2:

Log Name: Application
Source: Application Error
Date: 7/25/2012 2:23:00 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: (NAME HERE)
Description:
Faulting application name: chantelise.exe, version: 1.0.0.1, time stamp: 0x4e3e9000
Faulting module name: CH.dll, version: 0.0.0.0, time stamp: 0x46b9c690
Exception code: 0xc0000005
Fault offset: 0x0000200c
Faulting process id: 0x554
Faulting application start time: 0x01cd6aab97666aa3
Faulting application path: c:\program files (x86)\steam\steamapps\common\chantelise\chantelise.exe
Faulting module path: C:\Users\(NAME HERE)\AppData\Local\Temp\CH.dll
Report Id: e8dff985-d69e-11e1-a7d8-f0def1eca32d

[Edited by AyeItsJustin, 7/25/2012 2:31:00 PM]

Exception code 0xC5 is an ACCESS_VIOLATION meaning that something is blocking the trainer (security software, incorrect trainer version, or otherwise) or that you are not running both programs with the same security tokens (read: not using 'Run as Admin' for both game and trainer). Both of these solutions are ones suggested in the trainer troubleshooting guide.

I'm still getting the same errors. The game crashes while loading a save or a few seconds after loading a save. It crashes after starting a new game too. I've tried everything like compatibility mode and running the game first before the trainer. I even tried when putting the trainer in the game directory. There's no luck.

Current trainer is tested and working with current steam game.