Feedback, Complaints or Problems

Hiya,

Ive been a member for 3 years now, and my first 3 years just ran up, rendering all my trainers dead. Ofcourse i immedietly upgraded to lifetime unlimited. But for some reason i still havent recieved upgrade after an hour, im still marked as status=free.

Its stressing me out as ive recieved sms that my card has been charged, i have receipt in inbox, but my account is still marked free.

Please look at it asap since i rely on ch alot, especially for my steam games.

Yours sincerely, Darknightr

If I remember rightly, account status/type has to be changed manually by one of the founders. This can be a quick process, but can take up to a few days (especially since it's Sunday), especially during particularly busy periods. Just be patient and leave a new message if it's not done by Tuesday or Wednesday.

[Edited by Skyheart, 6/10/2012 4:10:54 PM]

thanks for reply, i didnt know that, i thought it went straight through last time i ordered. Hopefully it will be soon but i'll just wait then. I was just worried that something went amiss

It also comes down to the type of payment, some take longer than others. So be patient you will be fine

Ive already been upgraded, so infact it didnt take long at all. I apologize for being concerned, i respect that the payments are manually filtered so unwanted guests wont gain full access.

I greatly appreciate answers from fellow members, I pm'd staff though and hope they werent bothered.

Happy gaming, thanks ch