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Webcam Problem
 
drpepperfanatic  posted on Apr 11, 2012 12:14:11 AM - Report post

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Hello guys!

I've been having a problem with my webcam. I was trying to Skype and my video was black even though the light on my webcam said it was on. It's worked perfectly fine the other times I've Skyped and I haven't done any updates or fiddled with the webcam in any way. I went to the device manager to see what was going on and it said it was working properly, even though it's not. My webcam doesn't work on any of my programs. I went to disable and then enable the webcam again and it told me to restart my computer (not sure if that was a good idea). I did that and now it doesn't recognize that I have a webcam at all. I have no idea how to fix it.

I have an HP laptop, the webcam is built in, and Windows Vista.

Any ideas on how I can fix it? Any advice at all would be awesome.

 
DABhand  posted on Apr 11, 2012 5:27:06 AM - Report post

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Instead of disabling uninstall the device and restart your pc, and when it restarts let it detect the camera.

If it doesn't detect the camera there may be a fault.

 
Wrythe1985  posted on Apr 11, 2012 8:18:22 AM - Report post

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Check your camera drivers. Also, the driver update utility that windows provides doesn't always detect the latest driver versions...search for your particular camera model and manufacterer and navigate to their driver download page (usually under support).
 
drpepperfanatic  posted on Apr 16, 2012 10:57:03 AM - Report post

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My problem is that I can't find the camera at all anymore on my computer. It's not a plug-in. It's built in to the laptop. It's like my computer doesn't recognize that I have a webcam at all anymore and I have no idea how to get it back.

And restarting didn't help.

[Edited by drpepperfanatic, 4/16/2012 10:57:23 AM]

 
Shibby  posted on Apr 17, 2012 1:39:24 AM - Report post

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I had that same problem

My laptop came with an Asus Utilities disc though so I could install it from there

Still got your disc(s)?

 
drpepperfanatic  posted on Apr 17, 2012 7:01:52 AM - Report post

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They're back in the States
 
Wrythe1985  posted on Apr 17, 2012 7:41:22 AM - Report post

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My older laptop a Dell, had a built in camera...Asus too if I remember correctly. When I installed an SP, the camera no longer worked. When I searched on google for drivers I found that the camera was not supported with the SP and there were no drivers or hotfixes availible.
 
drpepperfanatic  posted on Apr 17, 2012 7:36:06 PM - Report post

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I fixed it! The HP website was surprisingly helpful. After I did a hard reset of my laptop, it was able to recognize that I had a webcam again. Then I updated the BIOS and service pack and now it works! Yay!
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