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Trainer Customizer
 
Onyx_Obsidian  posted on Mar 26, 2012 6:08:39 PM - Report post

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Since I suspect other threads on this topic may be being ignored, I'm going to try to make another in the hopes that it'll get a response. I am an unlimited member. I switched to a laptop some time ago, and cannot use the cheats anymore because the trainer customizer does not work for me. I heeded the advice in the other threads and cleaned my keyboard completely, no dust, no crap in it, nothing. The trainer still does not work for me. It still flashes 255 mostly, sometimes 174. When I mash the keyboard in frustration it will sometimes display other numbers. Shift, alt, or ctrl appear in the box, but nothing else I push. I follow the instructions completely so I am not just foolishly pressing things. I have seen there are many others with this problem as well, so it not just myself with the issue. I am asking that you please make some changes so that the customizer actually works, and the membership I paid for can actually give me something in return.
 
PWizard  posted on Mar 26, 2012 6:37:21 PM - Report post

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This has happened with a very small amount of users over the last *5 YEARS* that it has been available for use. Obviously there is something on your system that is also polling the keys or some kind of multimedia keyboard software that is interfering with our polling routine. If there was some kind of problem with the customizer itself then we would have about 250,000 users complaining about it instead of a small handful.
 
Onyx_Obsidian  posted on Mar 26, 2012 6:48:33 PM - Report post

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Thank you for your response. I understand there is a small number of users with the problem in comparison to the entire userbase, but a repeated problem for multiple people would indicate to me some problem with the customizer. That might just be me being ignorant, however it is frustrating to follow the advice to "fix" something and have it not be fixed. In addition, the customizer worked for me briefly today as I was trying again to customize a trainer, but before I could finish it went back to flashing 255 in the middle of me changing things. I had over 8 keys set before this happened and did nothing between when it was working and when it stopped, it just suddenly stopped working. Kind of baffling.

Are you saying there is no recourse for me and I should just resign myself that my membership is useless for now?

[Edited by Onyx_Obsidian, 3/26/2012 6:48:47 PM]

 
Neo7  posted on Mar 26, 2012 8:11:48 PM - Report post

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quote:
originally posted by Onyx_Obsidian

Thank you for your response. I understand there is a small number of users with the problem in comparison to the entire userbase, but a repeated problem for multiple people would indicate to me some problem with the customizer. That might just be me being ignorant, however it is frustrating to follow the advice to "fix" something and have it not be fixed. In addition, the customizer worked for me briefly today as I was trying again to customize a trainer, but before I could finish it went back to flashing 255 in the middle of me changing things. I had over 8 keys set before this happened and did nothing between when it was working and when it stopped, it just suddenly stopped working. Kind of baffling.

Are you saying there is no recourse for me and I should just resign myself that my membership is useless for now?

[Edited by Onyx_Obsidian, 3/26/2012 6:48:47 PM]

If it was a problem with the customizer, the problem would be universal. You stated laptop and there is more than likely driver software that your laptop manufacturer has bundled with your laptop that is interfering with the software. Is this true or not we don't know because we do not have access to your laptop to test it out for you methodically.

This is why we need you to go through these troubleshooting steps and keep a log of exactly what you did to resolve the problem and the end result of that action (any reaction and if so what). Troubleshooting is a teardown of isolating the problem to what it could possibly be because "crashing" and "not working" are like "coughing" and "sneezing" in symptoms towards illness (90% of ailments have those symptoms).

 
Caliber  posted on Mar 27, 2012 6:10:30 AM - Report post

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quote:
originally posted by Onyx_Obsidian

Thank you for your response. I understand there is a small number of users with the problem in comparison to the entire userbase, but a repeated problem for multiple people would indicate to me some problem with the customizer. That might just be me being ignorant, however it is frustrating to follow the advice to "fix" something and have it not be fixed. In addition, the customizer worked for me briefly today as I was trying again to customize a trainer, but before I could finish it went back to flashing 255 in the middle of me changing things. I had over 8 keys set before this happened and did nothing between when it was working and when it stopped, it just suddenly stopped working. Kind of baffling.

Are you saying there is no recourse for me and I should just resign myself that my membership is useless for now?

[Edited by Onyx_Obsidian, 3/26/2012 6:48:47 PM]

if you are saying that you cannot use the normal/default keys selected for you by the trainer, and that your only computer to use is the notebook that has issues with our customizier, and that you cannot use the trainers without customizing the keys, and the customizer won't work for you, then i guess yes you will need to resolve to the fact that our trainers won't work in your isolated instance, since we have no way to 'fix' this for you. keep in mind that we are the only trainer makers that even (likely) have a customizer available for our users.

best,
Cal

 
DarthMarine  posted on Nov 10, 2013 2:49:58 PM - Report post

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Been elite for a long d!mn time and know this place is the beez-neez for cheats/trainers/FAQ. Ive never had a problem however I kind of spilled on accident something on my keyboard. Now the F1 wont work, I have the trainer manager and the trainer customizer but (i may be stupid) after reading the notepad file I still am having comprehending the steps to create keys so I can change the F1.
Game: Might and Magic heroes VI
Key need to map: F1

This is what Ive been doing, tell me what Im missing please and thank you.

Load customizer, on option one with everything blank I use my digital keyboard to type f1 (virtual keyboard doesnt activate f1 command) in the trainer. It displays this: (top box) blank, (mid box) 112, (bot box) f1 key. I then click next..so is that how you do it??? Very confused

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