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Locked Topic  Just purchased Unlimited 3yr
 
TrollFace  posted on Jan 14, 2012 10:26:29 AM - Report post

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Finally caved in and joined CH with the promo code CHULIFETIME (I'm wondering if the code has expired too)

Paid through paypal but my account hasn't activated yet, how long does it usually take?

 
Hellbender2012  posted on Jan 29, 2012 7:05:56 PM - Report post

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quote:
originally posted by TrollFace

Finally caved in and joined CH with the promo code CHULIFETIME (I'm wondering if the code has expired too)

Paid through paypal but my account hasn't activated yet, how long does it usually take?

Hey all! I've also just purchased the Unlimited offer. But that was last night and my account is still set as the 'FREE' status.
Any idea of how long it takes before full membership is granted? Or if there's a problem would someone be able to get back to me?

 
Neo7  posted on Jan 29, 2012 7:51:21 PM - Report post

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Which method did you choose to pay? Some methods do not have instant upgrade until the payment process is fully complete (by this I mean the behind the scenes with updating account statements and verification processes).

[Edited by Neo7, 1/29/2012 7:52:56 PM]

 
Hellbender2012  posted on Jan 29, 2012 9:11:35 PM - Report post

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I paid via Credit Card. I guess since it's a long weekend here in NZ it will take a while to go through. Should have remembered that!
Ah well. I have a copy of the receipt. Thanks for the quick feedback btw.
 
Neo7  posted on Jan 30, 2012 4:41:44 AM - Report post

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You can show PWizard the copy of the receipt by e-mail and he should be able to fix it.
 
PWizard  posted on Jan 30, 2012 5:37:19 AM - Report post

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@Hellbender2012 -- you have multiple accounts in our system with the same email address. The payment system matched the first account and that is the one that was upgraded. The alias is Antaeus. Please use that account to access your membership.
 
Antaeus  posted on Jan 30, 2012 11:27:25 AM - Report post

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I had completely forgotten about this account!
Thanks for the help guys!
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