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Trainers crashing on initial startup
 
Evocati  posted on Nov 28, 2011 7:37:56 PM - Report post

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More of an annoyance than a serious issue. When launching trainers for the first time the trainers will crash. After this initial crash if I relaunch the trainer it starts up cleanly. Additionally if I attempt to launch a trainer and go to another currently open program (i.e. switch back to web browser while waiting for authentication) the trainers will crash on me. Any idea what’s going on? I don't think it has anything to do with my firewall or Virus protection as I have exception added in both and the trainers don't fail every time. Here is a quick copy of the reliability log for the crash.
Problem signature
Problem Event Name: APPCRASH
Application Name: tesv-Evocati.exe
Application Version: 0.0.0.0
Application Timestamp: 4ebec2b7
Fault Module Name: tesv-Evocati.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4ebec2b7
Exception Code: c0000005
Exception Offset: 00007dd8
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: cd15
Additional Information 2: cd1509adb236df697682c671b2a1c020
Additional Information 3: 290a
Additional Information 4: 290a343c7f951be46300010c132617bf

Extra information about the problem
Bucket ID: 2716098581

 
Neo7  posted on Nov 28, 2011 9:14:22 PM - Report post

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Your program is crashing with the following exit code:
C0000005 - ACCESS_VIOLATION

An access violation happens when a program attempts to read/write/execute a portion of the RAM to which it does not have the rights to do so. It is a primary symptom of a compatibility conflict with another piece of software (most commonly an Anti-Virus program) or that you're not running the trainer in Administrator Mode.

You will have to do an uninstallation process of your security products as well as using clean boot mode to effectively rule out those programs. Adding exceptions nor disabling it does not always work (as more stringent protection against buffer overflow usually revolves monitoring the behavior of memory changes and killing anything suspicious. This would be my guess on a technical level but no one would know for sure)

Once you've located the problematic program, you will have to reconfigure it accordingly (see program's documentation), disable it temporarily everytime you want to use the trainer, or completely remove (and replace) it.

[Edited by moderator Neo7, 11/28/2011 9:21:41 PM]

 
Varacka  posted on Nov 29, 2011 1:20:39 AM - Report post

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i can confirm this, i have no av to conflict with it if i run a trainer (any trainer) and switch tasks or even randomly on load it will crash i can fix it by re running it again a few times but ya had this for a while but it works after a few restarts of trainer.

[Edited by dssas, 11/29/2011 1:20:55 AM]

 
ZS  posted on Nov 29, 2011 5:40:44 AM - Report post

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Just give the trainer time to rev up a little, it has a couple of things in que before becomeing stable.
It goes from checking your IP (if you are using online authentication) till you see your username stop blinking in the top right corner of the programs window.
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