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The Customer Service of this site
 
tken  posted on Oct 01, 2011 8:01:33 PM - Report post

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I'd rather have a partially working trainer than no trainer at all

I respect the guys for their hard work which is why I bought an unlimited lifetime membership. Please, ignore the dillholes who moan and complain and realise that there certainly are a fairly silent majority who love this site and what it does

 
lampuiho  posted on Oct 01, 2011 10:43:07 PM - Report post

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I don't understand why people gave scattaman thumbs down. What he said was completely true unless Wizard clarifies their actions a bit better but right now, it seems that way. It's an ugly fact but it had to be mentioned because this relates to everyone's benefit.
 
Sutek  posted on Oct 01, 2011 11:24:13 PM - Report post

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before you start to rant about how they deal with trolls take time and consider how HARD it is to keep up. they are only a hand full of people trying their best to release trainers to the games as soon as they can. but for some people its not fast enough they want the trainer released two nanoseconds AFTER the game is out or after a update to the game. and then the trolls have a tantrum that its not fixed fast enough or updated fast enough. they are trying their best so show them some respect.

[Edited by Sutek, 10/1/2011 11:25:03 PM]

 
KlosterKatten  posted on Oct 01, 2011 11:27:18 PM - Report post

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A site in my opinion who cannot even take critism when they put out a trainer without even testing it first, is not very professional. This whole ordeal has been childish and its not the kind of service i expect from any site.

Next time test the trainer, just dont dump a copy of a year older one. If you cant take critism in your work then you have a problem.

Quality over Quantity, you cant improve if you dont listen to customers. Now you just locked the topics and put your hands over your ears.

Sad to see.

[Edited by KlosterKatten, 10/1/2011 11:28:33 PM]

 
Ronaldo88895  posted on Oct 01, 2011 11:28:33 PM - Report post

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KlosterKatten has a point. Although how do you know they just dump it out without even testing it?
 
SorrowL  posted on Oct 01, 2011 11:29:47 PM - Report post

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You keep mistaking this for a "business" and the way you use it is like if you we're buying food at a store. Lets say this is a club, people can freely join and get served free drinks, but nothing fancy. Now we got a VIP section in this club where all the Members in this area are free to choose their drinks and politely ask for a 1 single special mix.

In all ways Pwizard is taking this very correctly, When a product doesn't work its pulled from the shelves until the product is correctly re-made or repackaged. This place is known for high quality working trainers, and not broken ones.

and: This game counts as retired in my book until Cal is ready to work on it. Link

[Edited by SorrowL, 10/1/2011 11:34:23 PM]

 
KlosterKatten  posted on Oct 01, 2011 11:30:08 PM - Report post

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One of them claimed Fifa 12 is the same as Fifa 10 on the pc, well... anyone who played fifa 10 & 12 will know thats a ridicilously naive statement.

Either way i have made my point, as an ex-worker for customer service i expect more from this site.

If they dont want critism why have comments for the games at all?
Furthermore the trainer you had up was 100% identical to the fifa 11 one when it came to readme and the button options, dont go claiming you actually made it from scratch.

The issue was not that the trainer was pulled, but the attitude of the siteowners in the matter.

Hmph.

[Edited by KlosterKatten, 10/1/2011 11:33:05 PM]

[Edited by KlosterKatten, 10/1/2011 11:34:32 PM]

 
Ronaldo88895  posted on Oct 01, 2011 11:31:53 PM - Report post

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@KlosterKatten Oh ok. Thanks.
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