Check the troubleshooting guide first. Make sure to go through every single step. You must post a detailed outline (and I mean detailed) of every step in the troubleshooting process so we can help further.
I think you must have miss-read my post. I am talking about the trainer customizer (the thing allows you to change the key configuration on a trainer) not the trainer itself. And as far as i know....there is no "Troubling Shooting Guide" for the Trainer Customizer itself.
Oh my apologies. Someone who works on that will probably be able to help you better.
I am experiencing the same issue as videogameman
[Edited by stlbatt, 10/6/2011 9:46:33 AM]