I've sent my custom avatar to chris @ cheathappens.com, but I haven't got my avatar and I haven't got a mail since.
How long ago did you send the email? Avatar upgrades are manual and can take anywhere from a couple hours to a couple weeks to go through.
And bear in mind that if your avatar contains anything lewd, or is an animated .gif it will not be posted on the site.
Page 1 of 1
All times are (GMT -06:00) Central Time (US & Canada). Current time is 10:27:25 PM