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Payment Problems
 
Ranikmonicle  posted on Jan 13, 2011 10:43:42 PM - Report post

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Hello all,

I have used this site for a long time, but i want to get a premium membership. However, everytime i go to the payment page, my payment is allways declined. I dont see a reason for this, my card seems to work everywhere else?

I cant use paypal at the moment as im wating to verify my account before i can add my latest card to it. I was just wondering if there are any known problems happening atm?

Im in the UK if that makes any difference.

Cheers.

 
Ranikmonicle  posted on Jan 13, 2011 10:53:19 PM - Report post

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Incidentally it is a visa debit card....

dont know if that would alter anything?

 
Ranikmonicle  posted on Jan 13, 2011 11:56:47 PM - Report post

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I have done it via the google method.

Hopefully this will work.....

 
Ranikmonicle  posted on Jan 14, 2011 12:15:07 AM - Report post

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Nope that got declined as well.

Oh well, geuss i wont be doing this. Far too much hassle now.

 
Ranikmonicle  posted on Jan 14, 2011 1:25:45 AM - Report post

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All works on steam too.

Dont know what could be causing it in all honesty.

 
PWizard  posted on Jan 14, 2011 1:59:22 AM - Report post

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We don't process our own payments, we use external merchants to do it. If you card is being declined by multiple sources, then that is a problem with your card or with your card's support for multiple countries. Perhaps your card has a block on international purchases. You can always contact Google (or your card merchant) to see why it's being declined. It's nothing to do with our site as we have registered tons of other people in the last 24 hours, many from the U.K.
 
Ranikmonicle  posted on Jan 14, 2011 2:18:08 AM - Report post

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Ok then. How odd. I wonder why it seems to still work on steam?

I will try again later i geuss.

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