Aurora Bug Reports Discussion

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Aurora Crashes after login and start
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    ChrisD886 posted on May 05, 2024 1:05:44 PM - Report post
     
    I had not problem with aurora for years, now after five month i started it again and after i login the menu pops up and it crashes completly without any message. I reinstalled it, run it as admin, windows defender exception, nothin did the job. One time of twenty i am aible to get it runnin and then it crashs again. It looks like some anti virus programm seems to interfer, but i dont have any installed, its just the windows defender, and i have installed a folder and file exception.
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    Nook posted on May 05, 2024 1:17:28 PM - Report post
     
    quote:
    originally posted by ChrisD886

    I had not problem with aurora for years, now after five month i started it again and after i login the menu pops up and it crashes completly without any message. I reinstalled it, run it as admin, windows defender exception, nothin did the job. One time of twenty i am aible to get it runnin and then it crashs again. It looks like some anti virus programm seems to interfer, but i dont have any installed, its just the windows defender, and i have installed a folder and file exception.

    can you grab a screenshot of your exclusions in windows security? have you tried redownloading the program? have you tried holding shift when opening Aurora?

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    PWizard posted on May 05, 2024 1:32:27 PM - Report post
     
    Completely disable Windows Security including the real-time scanner and see if the problem goes away. Look for crash reports in Windows Event Viewer.
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    ChrisD886 posted on May 05, 2024 2:27:34 PM - Report post
     
    So i recognized that after i started it several times with the crash, it worked once, then this session crashed as well and after that i tried to restart it again and i got the message Unkown failure (conflict) while i was in the login screen (see attached screenshot). Havnt got this message before.

    I then started it with shift and entered my login data and got the unkown failure message again.
    FILE ATTACHED
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    ChrisD886 posted on May 05, 2024 2:34:50 PM - Report post
     
    In the event viewer i got this messages, a lot of them

    Application: Aurora.exe
    CoreCLR Version: 7.0.1624.6629
    .NET Version: 7.0.16
    Description: The process was terminated due to an unhandled exception.
    Exception Info: exception code c0000005, exception address 000001B88E053802
    Stack:

    Name der fehlerhaften Anwendung: Aurora.exe, Version: 1.9.9.2, Zeitstempel: 0x65a70000
    Name des fehlerhaften Moduls: ntdll.dll, Version: 10.0.22621.3374, Zeitstempel: 0xeae8eecc
    Ausnahmecode: 0xc0000374
    Fehleroffset: 0x000000000010c169
    ID des fehlerhaften Prozesses: 0x0x37FC
    Startzeit der fehlerhaften Anwendung: 0x0x1DA9F3264337EE6
    Pfad der fehlerhaften Anwendung: C:\Users\chris\OneDrive\Desktop\Spiele\Aurora\Aurora.exe
    Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
    Berichtskennung: c3444a19-fef1-4ddb-b447-ad4b685868cc
    Vollständiger Name des fehlerhaften Pakets:
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

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    0x90 posted on May 05, 2024 2:39:36 PM - Report post
     
    c0000005 is access violation. Very likely something injects into Aurora and crashes it. Do you have any overlay tools installed? Discord running?

    Try holding down SHIFT key when Aurora starts and when it asks you about disabling hardware acceleration click on yes.

    About the login failure my guess is that you're temporarily blocked. Perhaps you have tried to log in too many times in quick succession
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    ChrisD886 posted on May 05, 2024 2:57:31 PM - Report post
     
    it maybe steam or nvidia, i terminated all running programms and now aurora is working, the nvidia overlay is trying to restart with every game, i will test it a bit more...
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    PWizard posted on May 05, 2024 4:09:41 PM - Report post
     
    The Unknown Failure is trying to login to Aurora too many times quickly in a row. It will clear after one hour of not trying to login.
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