This page is designed to help Cheat Happens users better deal with antivirus warnings and false positives generated by Webroot. Use the information below to learn how to report false positives and temporarily disable protection or whitelist our files to allow them to run.
1. Browse and select a file to upload.
2. Select from the drop down menu 'Reason for submission: False Positive detection'
3. Solve the character captcha.
4. Tick the box about 'Terms and conditions' (after you read them).
5. Submit file.
Temporarily Disable Protection or Add to Exceptions
Webroot 9.0.29 Restore Trainer and Allow in Real-Time Restore Tmp File and Allow in Real-Time
Report false positive
Webroot Internet Security Plus v9 False Positive
Webroot Internet Security Plus v9 Hidden Items + File Exclusion
Information Not Accurate?
While we try and keep the information on this page updated, many software vendors offer multiple versions of their protection software and each can vary slightly or even be completely different. It's also possible that as they release new versions, they may have changed the user interface or the above procedures. You can let us know by contacting our support staff or visiting this link.
