Hi,
Thank you for the very quick response. Nope...not a cracked version though I did think of that. Bought the copy at the store. I hate to sound like the dummy I am about computers but would you explain what "Installing mods that require 1.2.416 update or later on a previous version may hang the game" means? I am not certain what version of the game I have...probably an earlier one, but the game never did work out of the box so I'm pretty certain we didn't install anything that would have messed it up until after we couldn't get it to work. I really appreciate you trying to help me out. I've read such good things about the game, I hate to just give up on it. Particularly since there are so few first person medieval games around.
Best Wishes,
Celeste
First things first, if you have no idea what he means about the "mods" then chances are this is not the issue. Mods are scripts written for the game by a third party. Sometimes they add additional story elements, inventory items, etc. You would, in most cases, download these from fan sites or project sites devoted to the particular game.
Second, it could be that your graphics card is "too nice." I know that sounds ridiculous, but Elder Scrolls IV was released nearly four years ago. That is light years for PCs. Ultimately, the game may not support the newer graphics card you have. If this is the case, you may be able to find people who have encountered (and hopefully fixed) the same problem on the manufacture's forum site.
Finally, you may want to try and utilize a "No/CD Crack." This is a file that enables you to run the game without using the disc itself. Of course, this will only work if the game is installing correctly. From the little information that you have listed it seems possible that your disc itself is bad.
Good luck. I believe you will truly love the game. I also recommend checking out The Witcher.
[Edited by kevinpiatt, 1/23/2010 8:07:11 PM]