"it doesn't pull anything to actually start the service for it."
Literally I have no idea what this means.
Likely you don't have core or .net installed, I am guessing.
You need to get to the part in the game when you`re told to drain residuum...are you there yet? If not, keep on playing.
I am, I want to try to get more Residuum to be able to save all my gear.