Feedback, Complaints or Problems

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Windows Defender scan.
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    Send a message to Mirraluka
    VETERAN
    Mirraluka posted on May 27, 2019 1:41:41 PM - Report post
     
    Hi at CHU,
    I had a Windows defender scan (without my knowledge) at 19:31 hours today 27th May I have been playing Hellgate 2018 all afternoon until the above time then constant crashing of game, tried the game with no trainer same crashing and this Windows Defender which I found had scanned and this seems to be the reason. Program:Win32/Uwamson.A!mI That is what i have copied from Windows Defender and in the risk is medium and it mentions CHU is it a False Positive if so why today after the latest scan, I have tried to uninstall Windows Defender same issue, I never have problems with your Trainers, can you shed some light on my problem.
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    Send a message to PWizard
    TIER 7
    PWizard posted on May 27, 2019 3:01:30 PM - Report post
     
    You'll have to ask Microsoft why they decided to mark it as a false positive after all this time, we don't have the answer but the file is clean unless something on your pc infected it.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.
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    Send a message to Mirraluka
    VETERAN
    Mirraluka posted on May 28, 2019 8:42:21 AM - Report post
     
    OK Chris, will do Just cannot understand after all this time and I have a list of the same issue it was only last night this happened Like I said, one big favor please can you give me the email address because you are familiar with this issue, it happened last year and you requested we contact Microsoft I would be very grateful for that address.
    Kind Regards.
    Mirraluka.
  • Tier 7
    Send a message to PWizard
    TIER 7
    PWizard posted on May 28, 2019 8:50:12 AM - Report post
     
    I have no email address for them.
    Chris O'Rorke (chris@cheathappens.com)
    Owner: Cheat Happens.com
    Dingo WebWorks, LLC
    One Bad-Ass MF
    ------------------
    Visit AidaSkins.com for the best AIDA64 custom skins around.

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    Send a message to DragonStryder
    SITE SUPPORT
    DragonStryder posted on May 28, 2019 9:49:34 AM - Report post
     
    Simply google microsoft Contact and you are done.
    CheatHappens Lead Help Desk & Support Engineer.
    CheatHappens Trainer Monkeys Project Lead.
  • Current rank: 4.5 Stars. Next Rank at 20.000 Posts.
    Send a message to CyPHeR369
    ELITE
    CyPHeR369 posted on May 29, 2019 10:45:38 AM - Report post
     
    Use defender to submit the file.

    docs.microsoft.com/en-us/office365/securitycompliance/submitting-malware-and-non-malware-to-microsoft-for-analysis

    or direct @

    www.microsoft.com/en-us/wdsi/filesubmission/
    "Light travels faster than sound. This is why some people appear bright until you hear them speak."
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    Send a message to Mirraluka
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    Mirraluka posted on May 29, 2019 3:05:10 PM - Report post
     
    Thank you for that Information:-)
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    Send a message to Feudaler
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    Feudaler posted on Sep 14, 2019 7:50:00 AM - Report post
     
    I have the same issue here.
    Was using witcher 3 trainer since 7th sept each day - NO WARNINGS / no detection at all.
    just today 14th sept windows defender released an alert for this file, i removed the alert using defender, tried other cheathappens files - nothing, no alert.

    tested the witcher 3 file here virusscan.jotti.org/ and got 7/15 hits.

    ran the witcher 3 file again - got defender alert again.
    Since Win/32/Uwamson.A!ml is called to be a high risk - please check the files or let me know what to do.

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